Make a complaint

If you are unhappy with our services, we would like to know about it.

Before you start

Make sure you are using the correct procedure for the service you are complaining about. If you use the wrong procedure your complaint may be delayed.

This form is for complaining about a service, not reporting a fault (such as a faulty streetlight, some graffiti, an abandoned car or a missed bin collection). There is a separate procedure for reporting faults.

What happens next

We will let you know we have received your complaint within two working days.

Start my complaint

Medium - This form usually takes a few minutes to complete

Find out how we use your personal information you provide on this form.

Updated: 6 December 2017