Use this form to report a missed recycling or household waste collection.
To report a missed garden waste collection, call us on 020 8891 1411.
If there is a yellow tag on your garden bin then you should check the guidance about why your garden bin was not collected, and should not report a missed collection.
Once reported we will return to your property and collect the missed items within 2 working days.
If you have an on-going problem with collections at your property please let us know.
Short – this form shouldn’t take long to complete
Updated: 20 December 2018