Townmead Road Reuse and Recycling Centre

The Townmead Road site is the main recycling centre in Richmond upon Thames.

Address

Townmead Road (off Mortlake Road), Kew, TW9 4EL - Map

Booking a slot

You need to book a slot in advance to visit Townmead Road Reuse and Recycling Centre.

Residents arriving without a booking will not be allowed entry.

Businesses and tradespeople wishing to use the centre will not need to book a slot, however they must have a valid waste carriers licence.

You can book a slot up to 14 days in advance, if slots are available.

Book a slot

Please note that all cars are required to vacate the premises no later than 15 minutes after the slot has finished, no matter what time you arrive. Vans will have 30 minutes to unload.

Changing or cancelling a slot

You can change your booking to a different date or time if you are unable to attend your booked slot. You must cancel your booking if you no longer need the slot.

The easiest way to change or cancel a booking is to use the links included in the booking confirmation email. You'll need your booking reference and email address.

Opening hours

The recycling centre has separate opening hours for residents and tradespeople.

Resident

• Monday to Saturday, 8am to 4pm
• Sunday, 9am to 4pm

Trade

• Monday to Friday, 8am to 3.30pm

Who can use the site

The recycling centre can be used by residents from Richmond upon Thames and other West London Waste Authority (WLWA) boroughs (Brent, Ealing, Harrow, Hillingdon, Hounslow).

Proof of residence will only be requested if you are arriving in a van or bringing DIY waste.

We accept a recent photo ID and utility bill (electricity, gas, or Council Tax) as proof of residency. The utility bill can also be shown on a smartphone.

Permitted vehicles

Visits to the recycling centre are limited to cars, motorcycles, bicycles (including trailers and cargo bikes) and small vans only. Pedestrians are not permitted.

Small vans are permitted as long as they have a load space (space inside of the vehicle that is designated to carry a load) no bigger than 1.7 x 1.5 x 1.2 metres (length x width x height).

If you booked a slot for a small van and you arrive in a large van, you will not be permitted on site.

What you can recycle

A large variety of materials can be disposed of at the recycling centre.

It is best to separate your recycling and waste before travelling to the site to ensure your items are placed in the correct containers.

We reserve the right to refuse any waste material that may compromise safety and/or storage on site. For this reason we do not accept tyres or any type of asbestos at this site.

Find out what you can recycle.

Donate items to reuse

Residents can donate certain household items that are still in good condition—such as laptops, furniture, baby items and bicycles—at the reuse drop-off area.

The area is in zone 1. It's only available for visitors to drop off items - visitors cannot search through or take items. If you're not sure whether an item can be accepted for reuse, ask a staff member on site.

Items will be redistributed back into the community by local community groups and initiatives.

Disposal charges

We only accept payment for waste disposal with a debit or credit card. If you do not have enough funds for payment this may be construed as illegal dumping, which is punishable with a fine up to £2,500.

Resident

There are no charges for disposing of most types of residential waste. However, charges do apply to construction and demolition wastes, including waste from preparatory works, except where all of the following apply:

• The waste was produced at a domestic property by occupiers of that domestic property
• No payment for the works that generated the waste was or will be made
• The amount of waste delivered in a single visit is either less than 100 litres and capable of being fitted into two 50 litre bags, or a single article of waste no larger than 2000mm x 750mm x 700mm in size
• The waste delivered does not exceed four single visits per household in any four week period

Qualifying for free waste disposal is at the discretion of the site manager if there is any doubt or dispute about whether all of the criteria have been met.

Trade

Charges for trade waste disposal depend on the type of waste and its gross weight.

All trade waste charges are exempt from VAT.

Buy a compost bin

Residents can buy compost bins and compostable sacks for garden waste at the recycling centre.

Compost bins are available in two different sizes:

• 220 litre compost bin - £19.50
• 330 litre compost bin - £21.90

Commercial and industrial waste

The recycling centre accepts commercial and industrial waste. Businesses transporting waste must be registered as a waste carrier with the Environment Agency in England.

Businesses are required to show their waste carriers licence certificate to staff before disposing of their waste. If you do not provide the certificate you may be turned away and refused entry.

Find out about commercial waste charges and how to dispose of commercial hazardous waste.

Contact

If you want to speak to a member of staff at the recycling​ centre, you can call 020 8876 3281 during site opening hours.

You can also email queries to customer services on recycling@richmond.gov.uk from Monday to Friday, 9am to 5pm.