Resident parking discounts

Richmond Card maintenance

On Sunday 25 October residents will be unable to use their Richmond Cards due to essential maintenance being carried out. If you are already registered for residency status via an existing RingGo cashless parking account, this can be used to claim 30 minutes free parking.

Richmond Card holders not registered with RingGo should call the Enforcement Line on 020 8744 0462 for assistance.

Residents can get up to 30 minutes free parking or discounted parking sessions. To qualify you must have either have a:

Richmond Card

If you live in the Borough and hold a Richmond Card, you can get 30 minutes free parking in our:

  • Pay and Display parking bays
  • Council-owned car parks

You can only park for a single session for a period of up to 30 minutes. If you wish to park for longer you must pay for the total duration of your stay, but as a resident you will receive a 10% discount (or 20% discount if you over the age of 75).

You can take advantage of free 30 minute parking sessions throughout the day, but they must start at least one hour apart. Parking machines will not accept a free booking unless one hour has elapsed since your last free session. You can however, still pay for your parking during this time.

More about Richmond Card parking

RingGo cashless parking account

If you live in the Borough and have a RingGo cashless parking account, you can get 30 minutes free parking in our Pay and Display parking bays. You will need to apply for residency status in your 'MyRingGo'.

You will need to upload proof of residency to your application. Applications will be processed within two working days.

You can only park for a single session for a period of up to 30 minutes. If you wish to park for longer you must pay for the total duration of your stay, but as a resident you will receive a 10% discount (or 20% discount if you over the age of 75).

You can take advantage of free 30 minutes parking sessions throughout the day, but they must start at least one hour apart. The RingGo booking system will not accept a free booking unless one hour has elapsed since your last free session. You can however, still pay for your parking during this time.

Please note: If you have signed up to text alerts with RingGo, RingGo will charge 25p per text message. This also applies to text alerts for 30 minutes free parking.

Apply for residency status

Contact RingGo

Pay As You Go accounts

If you have either a Visitor or Trader Pay As You Go account, you will have been automatically registered for a RingGo cashless parking account. You can get 30 minutes free parking in our Pay and Display parking bays right away and you do not need to provide additional proofs.

You can only park for a single session for a period of up to 30 minutes. If you wish to park for longer you must pay for the total duration of your stay, but as a resident you will receive a 10% discount (or 20% discount if you over the age of 75).

You can take advantage of free 30 minute parking sessions throughout the day, but they must start at least one hour apart. The RingGo booking system will not accept a free booking unless one hour has elapsed since your last free session. You can however, still pay for your parking during this time.

How to use RingGo cashless parking

Car Tax Band A vehicles (low emissions)

You do not need to pay for parking or parking permits* if you have a Car Tax Band A vehicle and:

*This does not apply to visitor parking permits.

You must still observe the 'maximum stay period', which may be in force at any car park or on-street parking bay.

Richmond Card

You will have been asked for proof to show your vehicle is eligible, when you registered for your Richmond Card. When you use the Card your free parking provision should be applied automatically.

Proofs

If you have either a Visitor or Trader Pay As You Go account, you will have been automatically registered for a RingGo cashless parking account. You will need to login to your RingGo cashless parking account and upload proof to show your vehicle is eligible.

Accepted proofs include:

  • Vehicle Registration Document;
  • DVLA website print out; or
  • vehicle manufacturer's handbook.

Once you have supplied proof, your application should be processed within 2 working days. If successful, your free parking provision will be applied to your RingGo cashless parking account automatically.

How to use RingGo cashless parking

Updated: 23 October 2020