Using the Richmond Card for parking

Residents can get up to 30 minutes free parking with a Richmond Card.

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How it works

If you live in the borough and hold a Richmond Card, you can get 30 minutes free parking in our:

• Pay and Display parking bays
• Council-owned car parks

You can only park for a single session for a period of up to 30 minutes. If you wish to park for longer you must pay for the total duration of your stay.

You can take advantage of free 30 minute parking sessions throughout the day, but they must start at least one hour apart. Parking machines will not accept a free booking unless one hour has elapsed since your last free session. You can however, still pay for your parking during this time.

Resolve a problem

You may find a solution to a Richmond Card issue in our frequently asked questions.

Using your card

Your Richmond Card can be used for 30 minutes free parking:

1. Insert your Richmond Card into the parking machine.
2. Wait whilst it connects to server
3. The display screen will show if free time is available on your card for a stay of up to 30 minutes
4. Press the GREEN button for a stay of up to 30 minutes
5. Your ticket will be printed
6. Clearly display your ticket in your vehicle

Parking is free for stays of up to 30 minutes. If you need to park for longer than 30 minutes you will need to pay for the entire stay.

After a free 30 minute parking session your card will be temporarily ‘locked’ and you will be prevented from getting another free 30 minute session for one hour from the start of the first free period.

If you go over the 30 minutes, you may be likely to receive a Penalty Charge Notice (PCN).

Paid sessions within the locked period are possible and discounts will be applied to any paid session.

Parking discounts with RingGo

If you live in the borough and have a RingGo cashless parking account, you can get 30 minutes free parking in our Pay and Display parking bays. Find out how to get a parking discount with RingGo.