In line with the Government’s latest announcement of a national lockdown, from Tuesday 5 January all of our Sport and Fitness Centres remain closed, including the outdoor pool at Pools on the Park. Any existing customer bookings will be cancelled and credits placed on accounts for payments that have been made. Memberships remain on hold and no further payments are currently being taken.
Find out more about memberships, payments and enquiries.
The information on this page is for existing Feel Good Fitness members.
Thinking of joining? Find out more on our memberships page.
Your memberships remain on hold and no further payments are being taken. You will be given written notice of any planned reactivation (if on a monthly membership).
Direct debit members are asked not to cancel direct debit instructions at their banks, as this will prevent direct debits from reactivating at a later stage. If you are an annual member, the closure period will be added on to the end of your existing membership.
As a result of the second national Covid-19 lockdown, all Direct Debit payments made for November will be credited for the month of December and all Annual Memberships will be extended by one month.
Direct debit members are asked not to cancel direct debit instructions at their banks, as this will prevent direct debits from reactivating at a later stage.
If you wish to freeze your membership, please submit your request by email to email@example.com before the 15th day of the month.
A membership offer cannot be used in conjunction with any other offer. The membership offer must be activated within the promotional dates advertised. A joining fee must be paid.
Annual memberships are non-refundable and cannot be transferred.
To change your membership please email us at firstname.lastname@example.org. Payment may be required if you are upgrading.
To change your bank details please email us at email@example.com.
Please email firstname.lastname@example.org.
The Richmond Card is the membership card that we use. If you already had a Richmond Card this will have been updated.
If you do not have a Richmond Card then a new card will be requested. This takes around seven working days to arrive.
If after seven working days you still haven’t received your card, email email@example.com.
For any other queries relating to your membership contact the Membership Admin team by:
Updated: 21 December 2020