Apply for a Richmond Card

Anyone aged 17 or over can apply for a Richmond Card, even if you do not live in the borough.

If you do not live in the borough you should apply for a Visitor Richmond Card, unless you wish to use our library or leisure services.

Before you start

You will need

  • Proof of age
  • Proof of address
  • Proof of student ID (for leisure service student concessions only)
  • Proof of state benefit (for leisure service low income concessions only)

You will need to upload your proofs as a digital photo or scanned image.

Uploaded files should be under 2mb in size and in file format jpg, jpeg, png or pdf.

Check below to see what types of proofs are accepted.

Accepted documents for proof of age

  • Passport
  • Driving licence
  • Freedom Pass
  • Birth certificate
  • Adoption certificate

Accepted documents for proof of address

  • Council tax bill (You can link your Council Tax online, without the need to upload an image in some cases)
  • Tenancy document
  • Rent Book
  • Ownership Details
  • Medical card
  • Utility bill
  • TV licence
  • Driving licence
  • Home contents insurance or benefits letter

Accepted documents for proof of student ID

  • Student ID card

Accepted documents for proof of low income

  • Income Support document
  • Incapacity Benefit document
  • Housing Benefit letter

What happens next

Your application will be processed and, once all proofs are received, the card will be sent in the post within 5 to 7 days.

For further information, please contact us.

Parking discounts

Due to a worldwide chip shortage, your new card will not be able to automatically apply discounts at parking machines.

Find out how to register your new card for parking discounts

Updated: 1 December 2017