Apply to claim Housing Benefit and/or Council Tax reduction

When you make a claim we will assess your circumstances and decide if you are eligible for Housing Benefit (HB) and/or Council Tax Reduction (CTR).

Before you start

Check that you should be making your claim with us.

Housing Benefit is being replaced by Universal Credit for most working age people. Please check if you are eligible to claim help with your rent before filing in this form.

You will need fill in this form to claim for a reduction in your Council Tax.

Make a claim

To make a claim, will need to provide us with information on:

  • You, your partner and others living in your home
  • Your home
  • Your earnings
  • Your pensions, benefits, allowances and tax credits
  • Your capital, savings and investments
  • Other income
  • Your outgoings

We will need proof of your circumstances in order to assess your claim. See our proof checklist. If you don't have all the information we need at this stage, you can submit additional evidence later.

It's also important that you read our guidance on claiming benefits.


Claim using our online form:

Make a claim

By post 

You can apply by post if you prefer.

Download, print and complete our claim form(pdf, 1122KB), or contact us and we will send a copy to you.

Post your completed form to:

London Borough of Richmond Upon Thames
Benefits Service
PO Box 72385
SW18 9PG

Updated: 16 July 2020