I need help finding food or essential home items
There are several council, government and community schemes that can help with the cost of food and household items.
Please remember, if you are unable to work as a result of testing positive for Coronavirus, or have been told to self-isolate by the NHS, you might be eligible for a one-off £500 payment.
Community Meals Service
Our partners at Apetito offer a home meal service which ensures that you or your loved ones receive delicious and nutritious meals, delivered every day by their friendly and knowledgeable drivers. The service is an ideal choice for those who, for one reason or another, aren’t able to cook for themselves, for instance if they’ve just come out of hospital. For your extra peace of mind, they will take the contact number of a friend or relative in case they have concerns about a customer’s wellbeing.
Find out more about the Community Meals Service.
Citizens Advice Richmond
RCABS provides specialist advice on a range of issues such as claiming benefits, employment issues, housing, immigration, debt, tax, advice for EU citizens etc. They offer hardship grants on behalf of other local funders and food vouchers.
- Find out more about Citizens Advice Richmond
- Use their online benefits calculator
- Call 0808 278 7873
COVID-19 Hardship Fund
This is a temporary fund, made available by us, to assist households with children who have been affected by the COVID-19 situation, have had their normal income disrupted and have had to claim Universal Credit. The fund can help households by providing support with groceries in the form of supermarket vouchers.
- Find out more about the COVID-19 Hardship Fund
- Call 020 8871 6555
Household Support Fund
Richmond AID and Citizens Advice Richmond have received Household Support Funding to distribute to local families and individuals who are struggling financially this winter and need help and support accessing food, energy bills or other household essentials. This includes working households on a low income.
This support can be in the form of:
- Payments and vouchers for individuals and families towards the cost of food, energy costs and essential items
- Access to the wider advice service provided by Richmond AID and Citizens Advice Richmond to help residents maximise their household income and manage their situation e.g. support around benefits or debt advice
Find out more about Citizens Advice Richmond
- Telephone: 080 82 78 78 73 (Monday to Friday 10am to 5pm)
- Online: Submit the Grant Enquiry form
Find out more from Richmond Aid
- Telephone: 020 8821 6070 (Monday to Friday 10am to 4pm)
Food for Thought Heathfield
Offering surplus food from local retailers at a pop-up market stall on Heathfield Recreation Ground. Open to anyone and you can donate if you are able. Speak to a member of the team if you require additional support with ready-made meals or toiletries/hygiene products.
Open Thursday from 2.30 to 4.30pm and Saturday 11.30am to 1.30pm outside the Pavilion on Heathfield Recreation Ground, Powdermill Lane, TW2 6EG.
Free school meals
Your child may be able to get free school meals if you get any of the following:
- Income Support
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Child Tax Credit
- Working Tax Credit
- Universal Credit
Find out more about free school meals
- Call 020 8547 5448
Healthy Start vouchers
If you are at least 10 weeks pregnant or have a child under four years old, AND you or your family already receive income support or Universal Credit you could be eligible for this Government scheme.
- Find out more about Healthy Start vouchers
- Call 0345 607 6823
Local Assistance Scheme
For those residents in receipt of welfare benefits, there are crisis grants available to help in an emergency for household items, food and baby essentials.
- Find out more about the Local Assistance Scheme
No recourse to Public Funds Hardship Fund
We will make awards available from the Covid-19 Hardship Fund, which does not count as public funds, to Richmond residents whose income has been affected by COVID-19 and have no recourse to public funds. The fund can help households by providing support with groceries in the form of supermarket vouchers.
- Find out more about the No recourse to Public Funds Hardship Fund
- Call 020 8871 6555
Specialist benefits advice for people with disabilities. Providing a Food Hub, in partnership with other local organisations over the Covid-19 period. They can also provide food vouchers and grants for food or other essential items.
- Find out more about Richmond AID
- Call 020 8831 6070
Richmond Food Bank
They have five food distribution points in and near the borough and can provide three days’ nutritionally balanced emergency food for people. This service is provided by the Trussell Trust, a nationwide network helping to combat poverty and food hunger across the UK. You need a food voucher to get provisions from the Food Bank.
- Find out more about Richmond Food Bank
- Call 020 8940 0274
Providing support for adults and children with disabilities. They are running a Food Hub in partnership with local voluntary sector organisations, a shopping service, and telephone befriending. They also provide information, advice and advocacy across all aspects affecting disabled people e.g. care and support at home, activities in the community and housing.
- Find out more about RUILS
- Call 020 8831 6083
The Barnes Fund
They can offer support with utility bills, such as gas, water or electricity / essential items / food vouchers. Must be in the Barnes Fund catchment area (SW13).
- Find out more about The Barnes Fund
- Call 07484 146 802
The Hampton Fund
Can help with fuel grants. You must also live in their area of benefit - Hampton, Hampton Hill, Hampton Wick, Teddington, Twickenham and Whitton.
- Find out more about the Hampton Fund
- Call 020 8941 7866
The Real Junk Food Project
They turn surplus food from local retailers into delicious meals that they serve at their cafe, plus lots of surplus food to take away. Open to anyone. Pay as you feel.
Open Monday, Wednesday and Friday from 11.30am to 1.30pm at the ETNA Community Centre, 13 Rosslyn Road, TW1 2AR, and Tuesday at The Greenwood Centre 11am to 1pm.
- Find out more about The Real Junk Food Project
- Call ETNA Community Centre on 020 8892 3676
- Call The Greenwood Community Centre on 020 8979 9662
Updated: 14 December 2021