Guidance to help you once you receive your resident parking permit.
Subject to eligibility, one resident parking permit is required per vehicle to be parked within a Controlled Parking Zone (CPZ).
If we receive your application on or before the 17th of the current month, the permit will be back-dated to the beginning of that month.
Permits applied for on or after the 18th of the month, will be forward-dated to the beginning of the following month.
When you receive your new permit you will need to ensure it is displayed correctly. Failure to do so could result in the issue of a Penalty Charge Notice (PCN).
Each new permit will be issued with a protective cover. This should be affixed to the inside of your windscreen on the passenger side. The permit must always be displayed so that the details are clearly visible.
Before using your new permit ensure you have checked where you can park.
Not all zones operate during the same times. We advise you to check the operation times of the zone/s you wish to park in.
If you apply online for a new resident parking permit you will automatically be given a temporary parking dispensation for up to 21 days while you wait for your permit to be delivered.
The temporary permit will be applied electronically to your vehicle, and will begin from 11am on the first working day, following the submission of your application. You not need to display anything in your vehicle until your receive your permit.
If you have applied by post or handed in the application at the Civic Centre there is no temporary dispensation applied to your vehicle.
If you need scratch cards for traders who are carrying out work on your property, visit traders parking permits. This will not affect your household allowance.
If your vehicle is undergoing repairs and you have been given a courtesy car, please arrange for the courtesy car company/garage to email email@example.com with the following information:
We will then issue a virtual temporary dispensation on the courtesy car within 3 days of receiving the email from the courtesy car company/garage. This remains valid for up to a maximum period of 2 weeks. We can extend this dispensation if more time is needed; simply ask the garage to email us before the dispensation expires.
If you have linked your resident parking permit to your Richmond Account, we will send you a reminder email to renew your permit, at least one month before your permit expires.
If you do not have a Richmond Account, we will send you a reminder by post at least one month before your permit expires.
You must let us know about any change in circumstance, which may affect your permit application.
We may need to update your permit if you:
Find out how to make a change to your resident parking permit.
Refunds are available for permits, which have at least one full month remaining before the expiry date.
Find out more about resident parking permit refunds.
Updated: 27 September 2018