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Annual billing information

Supplementary information for your Council Tax bill 2023-2024.

Council Tax information booklet 2023-2024

The Guide to Council Tax and Business Rates (pdf, 2.8 MB) outlines the charges and gives further detail on expenditure and how services are funded.

Do you need help with your Council Tax?

This year, in response to the cost-of-living crisis, we are also giving up to £100 off the bills of all existing households which are in receipt of means tested Council Tax reduction but are still required to pay some Council Tax.

The award will also be given to new claimants throughout the year, so make sure you submit a claim for Council Tax reduction support as soon as possible.

Prepare your home for next winter

With spring just around the corner, now is a good time to think about how to make your home more energy efficient to help keep your bills down next winter. Simple changes, like LED light bulbs, improving insulation and ventilation and checking
energy behaviours can make a big difference.

Lots of advice and help is available locally, including grants and financial support.

Mental health support

We understand that times are difficult, and you or a loved one may be feeling stressed, low or unable to stop worrying.

Reaching out and getting help is an important first step. There is a range of local mental health support available.

Voter identification

From May 2023 you will need to bring identification to vote in any elections.

Visit our voter identification page to find out more, including how to apply for a free voter ID if you do not have any suitable identification.

Join the library

Your library can be a lifeline if you are struggling with the cost of living. Offering fast Wi-Fi and great work spaces, premium digital content and activities for both children and adults.

Visit the library pages to find out more.

Could you host a Ukrainian family this year?

We are looking for more hosts to support Ukrainian guests in the borough, under the government's Homes for Ukraine scheme.

We are particularly looking for households with space for more than one adult or groups with children, but single rooms are also welcome.

Visit our Ukraine pages to find out more and register to become a host.

Have your say about the area where you live

Community Conversation events give you the opportunity to meet Richmond upon Thames councillors, let them know what matters to you and share your ideas for the future of the borough.

The next event will take place on Tuesday 18 April 2023. Visit the Community Conversation page to find out more and register to attend.

Richmond upon Thames Voluntary Fund

The Richmond upon Thames Voluntary Fund is an independent charity which supports organisations working with vulnerable people.

Donate to the Richmond Voluntary Fund and help support young carers to lead healthy, happy, and thriving lives.

Make a donation to the fund to help make a difference.

Stay connected

Our online services offer different ways for you to interact with us. Register for a Richmond Account to manage your Council Tax, parking and garden waste services online.

Want to keep up to date with what's going on in the borough? Sign up to email updates and choose what you'd like to hear about.

Got a question?

Web chat available Monday to Friday, 9am to 5pm

Updated: 09 March 2023

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