Adult social care leaflets

These leaflets explain how care and support works in Richmond. They include information about assessments, support available to carers and paying for care.

Support at home and in the community

Download our guides to find out more about:

• A guide to Adult Social Care (pdf, 2.1 MB)
• A guide to direct payments (pdf, 2.3 MB)
• Care homes for adults (pdf, 1.1 MB)
• Care at home
• Is your care and support working for you? (pdf, 2.5 MB)
• Making a complaint about Adult Social Care (pdf, 1.1 MB)
• Who qualifies for care and support (pdf, 750 KB)
• Concerns about your service (pdf, 660 KB)
• Who can speak on my behalf? (pdf, 607 KB)
• Support and advice for people with sensory loss (pdf, 81 KB)
• Healthwatch Richmond Care and Support Guide
• Preparing for your virtual meeting (pdf, 832 KB)
• Care technology to help you stay independent (pdf, 918 KB)
• Extra care housing

Support for carers

Download our leaflets to find out more about:

• Carer's assessment (pdf, 862 KB)
• Planning for emergencies (pdf, 769 KB)
• Support available for carers (pdf, 1.1 MB)
• Supporting Mental Health (pdf, 687 KB)

Staying safe

Download our leaflets to find out more about:

• Equipment, simple aids and adaptations (pdf, 1.8 MB)
• Deprivation of liberty safeguard (pdf, 297 KB)
• Keeping safe and safeguarding adults at risk (pdf, 766 KB)
• Protecting your personal information (pdf, 575 KB)

Paying for care

Download our leaflets to find out more about:

• Adult Social Care Contributions Policy 2024-25 (pdf, 196 KB)
• Financial assessment form 2024-25 (pdf, 294 KB)
• Paying for your care and support 2024-25 (pdf, 4.4 MB)
• What is a top up payment? (pdf, 661 KB)
• What is the deferred payment scheme? (pdf, 2.5 MB)
• Direct Debit form (pdf, 172 KB)