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The Resident Participation Charter was created and endorsed by the London Borough of Richmond upon Thames and our partner registered provider landlords; RHP, Metropolitan Thames Valley, L&Q and PA Housing.

The Resident Participation charter sets out an agreed set of resident involvement standards following a working group between the Council and our housing association partners. The working group follows on from the council’s review of resident participation across the borough. This charter builds on the standards set out by the Regulator for Social Housing, which state how landlords should involve their tenants.

View Resident Participation Charter (pdf, 774 KB)

Updated: 28 February 2022

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