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Subject: Waste & Recycling Contract

Reference: LBR-FOI-00430

How is waste and recycling performance measured? I.e total miss bin or missed per 100k? Also what is the contractual SLA for missed bins?

What has been the missed bin number each month in 2022 for each waste stream, refuse, garden waste, paper, recycling and food or for whatever waste stream is collected within the borough if not seperate?

Also what is the missed bin SLA each month for 2022?

How much has the waste contractor been fined for performance in 2022?

What is the current recycling rate in the borough and what is the current and next target?

Can I have a copy of the agreed waste contract between authority and waste contractor?

Response

Full Disclosure - 23 February 2023

How is waste and recycling performance measured? I.e total miss bin or missed per 100k?

Missed bins per 100,000 collections.

Also what is the contractual SLA for missed bins?

70 per 100,000 2022/2023 (SCL)

What has been the missed bin number each month in 2022 for each waste stream, refuse, garden waste, paper, recycling and food or for whatever waste stream is collected within the borough if not seperate?

Jan-Mar 2022: 143.5 missed bins per 100,000 collections

Apr-Jun 2022: 139 missed bins per 100,000 collections

Jul-Sep 2022: 142 missed bins per 100,000 collections

Oct-Dec 2022: 101 missed bins per 100,000 collections

Also what is the missed bin SLA each month for 2022?

70 per 100,000 (SCL)

How much has the waste contractor been fined for performance in 2022?

Performance Defaults have been issued by the Council and payments withheld, however these amounts are disputed by the contractor

What is the current recycling rate in the borough and what is the current and next target?

July-Sept 2022: 39.7%

Target for April 2022 - March 2023: 42.1%

Target for April 2023 - March 2024: Not yet set

Can I have a copy of the agreed waste contract between authority and waste contractor?

The draft waste contract is currently being considered for final agreement between the Council and the contractor

Please note that our responses were accurate to the best of our knowledge at the time of release, and have not subsequently been updated. This information should be considered an historical record only.