Housing Payments

Depending on your circumstances, you may be entitled to an additional Housing Payment on top of your normal Housing Benefit or Universal Credit payments. This payment is not a benefit and there is no automatic right to receive it.

Eligibility

Housing Payments can only be paid to people who are already receiving some Housing Benefit or Universal Credit to help pay their rent. If you are getting enough help to pay your rent, you will not be entitled to any extra help.

Housing Payments cannot be awarded to help you pay for non-rent charges like water rates and service charges.

If you make a claim for a Housing Payment, you will need to explain why you think you need extra help with your rent. You must show us that you or your family will suffer hardship if you do not get this extra help. We will also ask you to explain what other action you are taking to prevent you or your family suffering hardship. For example, if you are paying a high rent or you have extra bedrooms you do not need, you will be expected to look for a cheaper or smaller place to live.

Our Housing Payment Policy 2026 gives more information.

What you will receive

There is no fixed rate. We will decide the level of payment when we are looking at an individual claim.

A Housing Payment is paid for a limited period of time to give you the chance to find other ways of reducing your housing costs.

Make a claim

You must answer all of the questions on the form that apply to you. It is important that you give us as much information and evidence as possible to support your claim. For example if you or a member of your family suffers from ill health you will need to provide a supporting letter from your doctor or health worker.

The DHP form guidance notes(pdf, 24KB) for the form are also available. It is important that you read them.

Apply for a Housing Payment

What happens next

We will look at your claim and consider all of the information and evidence you have provided. We will then write and tell you what our decision is. If you disagree with our decision you can ask us to look at your claim again.