How we do business

The Council delivers some services itself, commissions others to provide some services on its behalf and also works with partners to deliver services.

Our approach

• The Council directly delivers a number of services itself.
• Commissioning is an ongoing process that includes assessing needs, engaging with local people to prioritise services and then planning and securing those services.
• Procurement is the way we buy services from others.
• We work in partnership with a range of different organisations to plan services that are joined up across the borough, including the Richmond Partnership, Health and Wellbeing and Community Safety.
• The voluntary sector is both a key partner and provider of services in the Borough.