Civic Centre, 44 York Street, Twickenham TW1 3BZ
Our reception is open Monday to Friday 10am to 4pm on an appointment-only basis for parking, Housing Benefit and Council Tax queries.
We urge customers to make full use of our online services.
Customer Services: 020 8891 1411
Adult Social Services: 020 8891 7971
Housing and Homelessness: 020 8891 7409
Children and Family Support: 020 8547 5008
Council Tax /Housing Benefit: 020 8891 1411
COVID-19 Community Hub: 020 8871 6555
020 8831 6001 (Monday to Friday 9am to 5pm)
Telephone: 020 8744 2442
View Civic Center location on map.
If dropping off documents, you can use the post box at the main entrance. This includes Council Tax and Benefit proofs.
To visit you will need to make an appointment.