Visit the Customer Centre

Civic Centre, 44 York Street, Twickenham TW1 3BZ  

View Civic Centre location on map.

Appointments

You need to make an appointment to visit in person for:

• Accessible Transport Unit (Blue badge)
• Council Tax
• Housing Benefit
• Housing services
• Parking permits
• Registration services

Appointments are booked via the telephone if we are unable to resolve the enquiry.

Dropping off documents

If dropping off documents, you can use the post box at the main entrance. This includes Council Tax and Benefit proofs.