We aim to deliver a professional and caring service through our sympathetic, competent and trained staff. Our priority is to ensure that all funerals are organised and conducted in a dignified and orderly manner, as we understand that a meaningful funeral is an important part of the grieving process.

Customer Notice

In response to the Corona Virus (Covid-19) pandemic and following advice from Government we have implemented the following changes:

  • Until further notice chapel services are suspended. You can continue to book graveside services.
  • Funeral attendance is limited to immediate family only. The maximum number of attendees permitted at a funeral within our cemeteries is now limited to 10 persons.
  • Until further notice we are not accepting bookings for the interment of cremated remains.

The safety of our customers, community and staff is our first priority, and our principal focus is to ensure we are able to continue the essential work of burials during the crisis. Restrictions will be lifted as soon as it is safe to do so.

Cemetery grounds opening times

All the Borough cemeteries are open to the public at the following times:

November to March

10am to 4.30pm including Saturdays, Sundays, Public Holidays, Christmas and New Year.

Please note that the side gates will close at 4.15pm and the main gate at 4.30pm.

April to October

10am to 6.30pm including Saturdays, Sundays and Public Holidays.

Please note that the side gates close at 6.15pm and the main gate at 6.30pm.


Visitors are welcome to park by the chapels or on the wider path sections if space is available.

If parking on the path side, please do not block access for other vehicles, mount the grass, or encroach on graves and memorials. Please exercise care whilst driving in the cemetery.

If you are attending a funeral please be aware that it may not be possible to accommodate all vehicles on-site.

We reserve the right to restrict the number of vehicles permitted to park in the cemetery. This will ensure that the funeral procession has clear access to enter and exit the cemetery in a dignified manner, and to maintain safe access for all other cemetery users. 

Please consider using nearby on-street parking where possible.

Contact the Cemeteries Team

Due to the national Covid-19 situation, visits to the Cemeteries Office are by appointment only.

If you plan to visit the office please contact us and we will make you an appointment.

The Cemetery Office
East Sheen Cemetery,
Sheen Road,
TW10 5BJ

Telephone: 020 8876 4511
Fax: 020 8878 8118
Email: cemeteries@richmond.gov.uk 

As we attend each burial, and are often out of the office with families, there may be occasions when the office is not staffed. An answer phone service is available if your call cannot be answered personally. Please leave a short message giving your name, contact number and a brief description of your query, and a member of the team will get back to you.

Updated: 30 March 2020