Twickenham Riverside - addressing residents' frequently asked questions

The Council has responded to some of the frequently asked questions about the Twickenham Riverside project.

If you have any questions which are not covered on this page, please contact the Programme Team.

The current programme

These are the key milestones, which may be subject to change.

  • Design development – Spring 2020 – Early 2021
  • Public consultation – November 2020
  • Submission of a planning application – Early 2021
  • Work on site commences – Late 2021

How COVID-19 has affected the project

The redevelopment of Twickenham Riverside remains a priority for the Council and it is hoped that COVID-19 will not have a significant impact on the programme, though it is inevitable there will be some delay as a result.

Luckily design development is largely desk based and so can progress throughout the COVID-19 lockdown measures. The Council is now working with consultants virtually, it is also working on how best to engage with residents during this time, which will include regular updates to this page.

Why the Council isn't delaying the start of the project due to COVID-19

The redevelopment of Twickenham Riverside is a priority for the Council and has been for many years. Work to progress the design can continue largely as normal and so the Council is keen to continue to deliver this vision for the local area.  

How residents can have their say over the next few months

Given the current public health pandemic, we are currently reviewing and exploring new ways to engage with residents. The pre-planning consultation period is scheduled for November. The Council will also look to utilise virtual resources to assist in communicating with residents.

We will be providing regular website updates; residents are also able to email the Twickenham Programme Team to share any feedback they may have.

Will the Council change the design presented during the design competition?

The Council’s intention is for the final design to reflect the concept design presented during the design competition as far as possible. There will of course be changes to the design required in the lead up to a planning submission to ensure that the concept is delivering our vision for the area, however the aim is to do this in a way that is in keeping with the concept design.

What is happening with parking, transport, access and servicing?

The Council made the decision to remove parking from the Embankment in order to open up the riverside to all residents and prioritise people over cars. This was part of the competition brief. We feel this could not be more important at this time when residents need access to green open space, and we are facing a climate emergency. Therefore, it is suggested that resident parking will be prioritised over pay and display in the immediate surrounding areas. See how the Council plans to mitigate this loss for residents.

It is important that when removing parking from this stretch of the Embankment that we provide for loading, servicing and deliveries to Eel Pie Island. The Council and design team have had several meetings with Eel Pie Island Association to understand their needs and requirements.

The transport consultants have designed a scheme which improves the current provision by providing more spaces in the allocated area for servicing and loading; maintains the same size, or larger, distance between the curb and the top of the slipway; accommodates vehicles of the required sizes, demonstrating safe manoeuvring when considering pedestrians and cyclists. The development of the servicing strategy is ongoing, in discussion with the Eel Pie Island Association.

Further considerations will be managed as part of the Planning process.

The scheme will have a mix of residential units with affordable housing available

The concept design submitted during the design competition proposed 54 units and the final scheme, subject to work to be conducted as part of the viability assessment, will likely have a similar number. The Council’s aspirations are for 50% of these units to be affordable homes.

Including an element of housing in the scheme was a key priority for the Council from the outset of the design competition. Delivering market and affordable housing on this site will help the Council to meet the housing shortage locally and nationally.

Will the Council be bringing a developer on board?

It is the Council’s intention to develop the scheme itself and to keep control of the site going forward. A paper will go to Committee detailing how the scheme will be delivered.

How the new site will accommodate cyclists

It is one of the Council’s ambitions to ensure that this site is accessible for all, including those who favour active modes of transport. During the design stages of the project, we will be exploring ways in which we can make the site as cyclist friendly as possible. The removal of cars from the Embankment is already a good starting point for improvements.

How the design will improve connections between the high street and the river

Hopkin’s design provides views of the riverside from the high street. It is hoped that the view and inviting architecture and design in conjunction with commercial units on Water Lane will draw people down towards the riverside.

The riverside will also be host to a variety of activities, further strengthening the sites position as a destination spot and encouraging people come and enjoy the riverside and Twickenham.

How the design will attract children and young people

The design includes a variety of amenities for children and young people, including a play area and the possibility of river-based activities. We hope that young people will enjoy and utilise the open spaces to socialise and participate in recreational activities. As the design develops, we will continue to ensure that the enjoyment of all ages is considered.

How have you been engaging people over the last few months?

Hopkins, the design team and the Council have spent many hours meeting with key stakeholders such as Eel Pie Island Association, the Twickenham Riverside Trust, Port of London Authority, Environment Agency, and the Stakeholder Reference Group amongst others.

The Council will continue to meet with key stakeholders, but there will also be a four week period of engagement in November 2020 where everyone can have their say on the developed design.

A summary of conversations with stakeholders will be uploaded shortly.

Contact the Programme Team

Email the programme team if you have any further questions.

Updated: 5 October 2020