Trading standards leaflets

The following notice has been issued by the Office for Product Safety and Standards.

Product
Ideal Heating Logic 2 Combi & System Boiler Range

Type
Gas appliances and components - Domestic Gas Boiler

Country of origin
United Kingdom

Product description
White domestic combi boiler.

Product identifiers
See list of affected models below

List of affected models (part number - product name)
228307 - IDEAL LOGIC COMBI2 C24 BOILER

228308 - IDEAL LOGIC COMBI2 C30 BOILER

228309 - IDEAL LOGIC COMBI2 C35 BOILER

228352 - IDEAL LOGIC SYSTEM2 S15 BOILER

228353 - IDEAL LOGIC SYSTEM2 S18 BOILER

228354 - IDEAL LOGIC SYSTEM2 S24 BOILER

228355 - IDEAL LOGIC SYSTEM2 S30 BOILER

228334 - IDEAL LOGIC MAX COMBI2 C24 BOILER

228335 - IDEAL LOGIC MAX COMBI2 C30 BOILER

228336 - IDEAL LOGIC MAX COMBI2 C35 BOILER

228376 - IDEAL LOGIC MAX SYSTEM2 S15 BOILER

228377 - IDEAL LOGIC MAX SYSTEM2 S18 BOILER

228378 - IDEAL LOGIC MAX SYSTEM2 S24 BOILER

228379 - IDEAL LOGIC MAX SYSTEM2 S30 BOILER

228329 - IDEAL LOGIC+ COMBI2 C24 BOILER

228330 - IDEAL LOGIC+ COMBI2 C30 BOILER

228331 - IDEAL LOGIC+ COMBI2 C35 BOILER

228368 - IDEAL LOGIC+ SYSTEM2 S15 BOILER

228369 - IDEAL LOGIC+ SYSTEM2 S18 BOILER

228370 - IDEAL LOGIC+ SYSTEM2 S24 BOILER

228371 - IDEAL LOGIC+ SYSTEM2 S30 BOILER

228316 - IDEAL INDEPENDENT COMBI2 C24 BOILER

228317 - IDEAL INDEPENDENT COMBI2 C30 BOILER

228318 - IDEAL INDEPENDENT COMBI2 C35 BOILER

28384 - KESTON SYSTEM2 S30 BOILER

228344 - KESTON COMBI2 C30 BOILER

228345 - KESTON COMBI2 C35 BOILER

228319 - I MINI2 C24 BOILER

228320 - I MINI2 C30 BOILER

229983 - I MINI2 C35 BOILER

The recall applies to all production of these models with a production date of prior to the 8th of January 2024.

Hazard
The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated does not cool it. There have been three incidents of boilers that have been able to continue to operate when the boiler heat exchanger has been full of air at a low pressure. This has allowed the heat exchanger and associated plastic components to be subject to significant heat allowing the plastic to flash to flame and result in fire outside of the appliance. There has also been a report of a customer having to extinguish flames.

Corrective action
Ideal has launched a modification programme to address the safety risk and has advised that customers can continue to use their boiler which should be repressurised to 1.5 bar. Instructions on how to do this can be found in the safety notice on the Ideal Heating website.

Full notice

© 2024 itsa Ltd.