If you receive a PCN it is your responsibility to ensure payment is made by the dates specified, to prevent further recovery action. For enquiries contact Customer Services on 020 8891 1411.
Do not pay for the PCN if you wish to appeal, as the case will be closed on the grounds of liability being accepted, and no further correspondence will be responded to.
Our online service is available 24 hours a day, 7 days a week.
Equalities Act 2010 - should you have a disability and require a reasonable adjustment to complete either making a payment or a challenge against a PCN, please call 020 8891 1411.
Before you begin your online payment you will need to ensure you:
Our telephone payment service is available 24 hours a day, 7 days a week.
Before you begin your telephone payment you will need to ensure you:
To pay a PCN by telephone call 020 8045 1171.
Alternatively if you do not have access to the internet you can send payment to Parking Services, P.O. Box 221, Twickenham, Middlesex TW1 3TL.
Before you send your postal payment you will need to ensure you:
To be considered for instalment payments, you must be on an active debt management plan with a recognised agency, and provide documented evidence.
Instalment arrangements are only available after the issue of a Notice To Owner (or Enforcement Notice). Arrangements cannot be made for the 50% discounted fine amount as this is intended as an incentive to pay early.
For more information contact Parking Services.
Up to: Penalty Charge Notices
Updated: 22 July 2020