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Visitor parking permit (scratchcards) - legal guidance

Information about the issue and use of residents' visitor permits (scratchcard and Pay As You Go account).


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Although we may not ask for proofs on application or renewal, we may request proofs at any time. If you cannot prove continued eligibility then we will invalidate your visitor parking permit/s.

Where permit holders can park

A permit will not reserve the holder a right to park in a specific parking bay.

  • Visitors to residents of zones A1 and A2 can only park in residents' bays within either of those zones.
  • Visitors to residents of any other zone can park in residents' bays any zone except A1 or A2.

The zone letter(s) and hours of operation are displayed on signs at the entry points to the zone, and in some cases, on signs adjacent to the parking spaces. Parking places are not controlled outside of the zones' restricted hours.

Parking bay suspensions

We regularly suspend bays from normal use for various reasons, e.g. house moves. Signs notifying of a bay suspension are posted as near to the bay as possible 3 full days before. Visit parking suspensions for more information.

Be aware, any unauthorised vehicles found parked in a suspended bay may be liable for a Penalty Charge Notice. If your visitor's vehicle is to remain in the same bay for a number of days, then you should check daily for any suspension notices.


The following are offences and we may take further action if you are found to be committing one.

False statements

It is an offence to make a false statement in order to apply for a residents' visitors permit and we may prosecute under either the Theft Acts or other relevant criminal legislation.

The maximum penalty on conviction or indictment is five years imprisonment and/or a fine on summary conviction, six months imprisonment or a fine of up to £5,000.

Mishandling and forging documents

It is an offence to:

  • Use or lend to another person any permit or other authorisation with intent to deceive, and
  • Make or have in one's possession anything so closely resembling a permit or other authorisation as to be calculated to deceive.

The maximum penalty on conviction is two years' imprisonment or a fine of up to £5,000.

Parking in a permit bay without a valid permit

It is an offence to park in a resident’s parking bay without having a valid permit, even if an application for a permit has been sent to us.

Vehicle must be licensed

It is an offence under the Vehicle Registration and Excise Act 1994 (Section 29) to use or keep a mechanically propelled vehicle on a public road if the vehicle is unlicensed.

Updated: 05 April 2023

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