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How to use your trader parking permit scratchcards

How to validate

When you receive your scratchcard booklet either you or the trader will need to validate it.

This is done by scratching out one of each of the following:

  • Date
  • Month
  • Period - as described on the card

Parking time period

A period is the amount of time which your scratchcard is valid for. Periods run between the following times:

  • 8am to 2.30pm
  • 12.30pm to midnight
  • All Sunday/bank holiday

You can only choose one time period per scratchcard. If you wish for park for longer than a single period, you will need to display multiple scratchcards in your vehicle. Scratching off more than one time period per scratchcard will make it invalid.

Not all zones operate during the same times. We advise you to check the operation times of the zone/s you wish to park in.

Note: Blue permits are only valid in A1 or A2 Controlled Parking Zones. Green permits are valid in all CPZs but not within the A1 and A2 CPZs.

Permits will be issued according to the specific CPZ address where the works are being carried out.

Enter details

It is your responsibility to write the vehicle registration number, clearly in ink, within the relevant box on the scratchcard when validating it for use. The permit will be invalid without the vehicle registration number being written on it. Only one vehicle registration number can be included on each scratchcard.

Note: There is a Zone box on the scratchcard. This can be left blank currently. It will be prepopulated with your specific CPZ designation when changes are made to the scheme in the future.

How to display

Display the card(s) face up on the vehicle’s nearside dashboard so that it is clearly visible.

If the vehicle is to park for more than one session, then multiple validated scratch cards may be displayed side by side so that all details are visible from outside the vehicle.

Cards validated incorrectly, displayed face down or not visible from outside the vehicle may result in the issue of a Penalty Charge Notice (PCN) to the vehicle.

Your allowance

There is no limit to the number of trader scratchcards you can buy. However, we will assess your requirements and reserve the right to offer an alternative, if that is more suitable.

Change of address

You must let us know if your trader changes their trading address, during the works period.

Refunds

You can apply for a refund for any unused trader parking permit scratchcards. Refunds will be made according to the payment method used at the time of purchase. To cover administration costs you will receive less than half of the sale price of each returned scratchcard.

Refund amounts are as follows:

  • Zones A1 and A2 - £1.20 refund for every card sold at £2.40
  • All other zones - 60p refund for every card sold at £1.20

To apply for a refund you must complete and return our parking permit refund form(pdf, 33KB), along with any unused scratchcards.

Updated: 10 May 2021

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