Free IT taster sessions

Our friendly and knowledgeable staff provide free IT taster sessions - whether you are a complete beginner, need to refresh your knowledge, or just want to know what the Internet is all about.

If you need more long-term or advanced training than our taster sessions provide, our staff may be able to help you find a suitable course in your area.

Library members can join our IT mailing list to receive details of special taster sessions and IT events. Contact your library or email

Taster sessions at the Information & Reference Library

We offer sessions on a number of topics, including:

Getting Started
Mouse Skills, Keyboard Skills, Introduction to the Internet, Organising your Folders and Files.

Using the Internet
Internet Basics, Email (Hotmail, Gmail and Yahoo!), Searching the Internet.

Online Plus
Online Shopping and Banking, Research Your Family History, Homework and Study.

Social Networking
Facebook, Twitter, LinkedIn, Blogs, Instagram, WhatsApp.

Word Processing, Spreadsheets and Presentations
Word, Excel Basics, PowerPoint Basics.

Laptops, Tablets and Smartphones
Laptops, Apple iPads, iPhones, Android Tablets and phones.

Bookable 121 sessions are available by arrangement at your local library - see the table below for times and contact details. These sessions offer personalised IT help as a member of library staff sits with you to answer your questions.

Drop-in sessions

There are also regular drop in sessions at the Information and Reference Library. No booking is required for these sessions, which offer quick fire help for IT issues. Simply turn up with your question and our friendly and knowledgeable staff will be on hand to answer it.

Drop-in session timetable
Session Dates Time
You and Your Phone First Saturday and third Monday of the month 2.30 to 3.30pm
Tablets Made Easy Second Thursday and last Saturday of the month 2.30 to 3.30pm

Self Learning

If you want to learn or practice on your own we recommend

Learn My Way is useful for anyone without basic online skills, or for people looking to improve their existing digital knowledge. If a centre code is required, please use 1622.

Taster sessions in local libraries

A range of IT taster sessions are also available in local libraries, either at set times or by arrangement. Please contact your local library for further details or to book a session.

Taster sessions
Library Day of the month Time Contact
Castelnau Saturdays by arrangement Please enquire 020 8734 3350
East Sheen By arrangement Please enquire 020 8734 3337
Ham By arrangement Please enquire 020 8734 3354
Hampton By arrangement Please enquire 020 8734 3347
Hampton Hill By arrangement Please enquire 020 8734 3320
Hampton Wick By arrangement Please enquire 020 8734 3358
Kew By arrangement Please enquire 020 8734 3352
Reference Every Day Please enquire 020 8734 3308
Richmond By arrangement Please enquire 020 8734 3330
Teddington By arrangement Please enquire 020 8734 3304
Twickenham Every Wednesday 2.30 to 4.30pm 020 8734 3340
Whitton By arrangement Please enquire 020 8734 3343

Up to:

Updated: 22 July 2019