IT taster sessions at libraries

Our friendly and knowledgeable staff provide free IT taster sessions - whether you are a complete beginner, need to refresh your knowledge, or want to know more about social media and making the most of the internet.

If you need more long-term or advanced training than our taster sessions provide, our staff may be able to help you find a suitable course in your area.

Join our mailing list to receive details of special taster sessions and IT events.

Taster sessions at the Information and Reference Library

We offer sessions on a number of topics, including:

Getting Started
Mouse Skills, Keyboard Skills, Introduction to the Internet, Organising your Folders and Files.

Using the Internet
Internet Basics, Email (Hotmail, Gmail and Yahoo!), Searching the Internet.

Online Plus
Online Shopping and Banking, Research Your Family History, Homework and Study.

Social Networking
Facebook, Twitter, LinkedIn, Blogs, Instagram, WhatsApp.

Word Processing, Spreadsheets and Presentations
Word, Excel Basics, PowerPoint Basics.

Laptops, Tablets and Smartphones
Laptops, Apple iPads, iPhones, Android Tablets and phones.

Please contact the Information and Reference Library to make an appointment for one of these sessions. 

Drop-in sessions

There are also regular drop in sessions at the Information and Reference Library. No booking is required for these sessions, which offer quick fire help for IT issues. Simply turn up with your question and our friendly and knowledgeable staff will be on hand to answer it.

Drop-in session timetable

Session	Dates	Time
Digital Drop-in	First and Fourth Saturday of the month	11am to 12 noon

Taster sessions in local libraries

Bookable one-to-one sessions are also available by arrangement at your local library. These offer personalised IT help as a member of library staff sits with you to answer your questions. Please contact your local library for further details or to book a session.

Local library taster sessions

Library	Day of the month	Time	Contact
Castelnau	Saturdays by arrangement	Please enquire	020 8734 3350
East Sheen	By arrangement	Please enquire	020 8734 3337
Ham	By arrangement	Please enquire	020 8734 3354
Hampton	By arrangement	Please enquire	020 8734 3347
Hampton Hill	By arrangement	Please enquire	020 8734 3320
Hampton Wick	By arrangement	Please enquire	020 8734 3358
Kew	By arrangement	Please enquire	020 8734 3352
Reference	Monday to Friday by arrangement	Please enquire	020 8734 3308
Richmond	By arrangement	Please enquire	020 8734 3330
Teddington	By arrangement	Please enquire	020 8734 3304
Twickenham	By arrangement	Please enquire	020 8734 3340
Whitton	By arrangement	Please enquire	020 8734 3343

Digital drop-in tour

If you’d like assistance using your tablet or mobile phone, bring it along to one of our roving drop-in sessions. Our friendly staff will be on hand to give you tips so that you can get the most out of your device. No booking required.

Digital drop-in tour 2025

Library	Dates	Time
Castelnau	Monday 19 May	10.30 to 11.30am
Kew	Tuesday 20 May	10.30 to 11.30am
Hampton Wick	Wednesday 21 May	10.30 to 11.30am
Teddington	Thursday 22 May	10.30 to 11.30am
Ham	Friday 23 May	10.30 to 11.30am
Twickenham	Monday 16 June	10.30 to 11.30am
Hampton	Tuesday 17 June	10.30 to 11.30am
East Sheen	Wednesday 18 June	10.30 to 11.30am
Whitton	Thursday 19 June	10.30 to 11.30am
Hampton Hill	Friday 20 June	10.30 to 11.30am

Self-learning

If you want to learn or practice on your own we recommend www.learnmyway.com. 

Learn My Way is useful for anyone without basic online skills, or for people looking to improve their existing digital knowledge. If a centre code is required, please use 1622.