Support for private renters - London Borough of Richmond upon Thames

We are increasing our support for private renters across the borough through multiple channels. This ranges from support in how tenancies are managed to how property standards are maintained through licensing.

There is separate information if you rent from a housing association.

Poor property conditions

Report disrepair or a problem in your property

Make a report

Homelessness

At risk of eviction? We can help prevent homelessness

Find out about homelessness

Renters' Rights Act 2025

New legislation which aims to make renting a home fair and safe for everyone

Find out about renters' rights

Property licensing

Let us know if you suspect that a property is operating without a licence

Report an unlicensed property

Trading Standards

Complain about rogue agents or prohibited payments

Report a letting agent