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The information provided by us on this site is for general information purposes and provided as a convenience only. Whilst all information on this site is provided in good faith and effort has been made to ensure its accuracy, we do not accept any responsibility or liability for any errors that have occurred. View the Cost of Living disclaimer for full details.

Map

Service type

Yellow marker indicating a service offering advice
Orange maker indicating a service offering help for children and families
Green marker indicating a commnunity space
Grey marker indicating a service offering disability support
Violet marker indicating a service offering food
Red maker indicating a service offering housing/home-related help
Blue marker indicating a service offering health and wellbeing advice
Red maker indicating a service offering housing/home-related help

Listings by area

Barnes, Mortlake and East Sheen

Cost of Living services available in the Barnes, Mortlake and East Sheen area of the borough.

Age UK Richmond - Barnes Green Day Centre

Residents over 60 can use any of Age UK Richmond's social centres as free Community Spaces. 

There is no charge to sit in one of the heated rooms. They will give you a free hot drink on arrival, as well as signposting to further support. There may be other activities available and there may be a charge for these.

Service types offered: Community Space
Entry restrictions: Open to older people
Address: Church Road, Barnes, London, SW13 9HE
Telephone: 020 8876 2377

Facilities

Access to further support,Accessible entrance and toilets,Book borrowing/swap,Hot drinks,Newspapers/magazines,Toilets,

Barnes Food Bank

Nutritionally balanced emergency food for up to three days.

Service types offered: Food
Entry restrictions: Only for those with a food voucher
Address: Castelnau Community Centre, 7 Stillingfleet Road, Barnes, SW13 9AQ
Opening hours:
  • Friday - 9.15 to 10.15am
  • Facilities

    Accessible entrance and toilets,Parking (by referral),

    Castelnau Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: 75 Castelnau, London, SW13 9RT

    Facilities

    Accessible entrance and toilets,Baby changing facilities,Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Parking,

    Citizens Advice Richmond - Castelnau

    Advice offered on a wide range of issues, such as welfare benefits, cost of living support, debt and money, housing, employment, etc, to anyone in borough (lives or works). 

    Service types offered: Advice
    Entry restrictions: Open to SW13 residents
    Address: Castelnau Community Centre, 7 Stillingfleet Road, Barnes, SW13 9AQ
    Telephone: 0808 278 7873
    Opening hours:
  • Monday and Wednesday - 9.45am
  • Facilities

    Accessible entrance and toilets,Parking (by referral),

    Citizens Advice Richmond - Sheen

    Advice offered on a wide range of issues, such as welfare benefits, cost of living support, debt and money, housing, employment, etc, to anyone in borough (lives or works). 

    Service types offered: Advice
    Entry restrictions: Open to those who live or work in the borough
    Address: Sheen Lane Centre, Sheen Lane, East Sheen, SW14 8LP
    Telephone: 0808 278 7873
    Opening hours:
  • Tuesday and Thursday - 10am to 1pm
  • Facilities

    Accessible entrance and toilets,

    East Sheen Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Sheen Lane, London, SW14 8LP

    Facilities

    Accessible entrance and toilets,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,

    FiSH Neighbourhood Care - Barnes Green Centre

    FiSH provides voluntary assistance and support, combating loneliness and helping FiSH members to maintain their independence. Services offered include accessible transport, concerts, outings, befriending, bridge, shopping, talks and walks.

    Service types offered: Health and wellbeing, Disability support
    Entry restrictions: Open to older residents of Barnes, Mortlake and Sheen
    Address: Barnes Green Centre, Church Road, Barnes, SW13 9HE
    Telephone: 020 8876 3336
    Opening hours:
  • Monday to Friday - 9am to 5pm
  • FiSH Neighbourhood Care - Sheen Lane Centre

    A welcoming space with tables set with tablecloths and vases of flowers, enjoy a cup of tea or coffee served with homemade cake. A place of friendship and a listening ear. 

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Sheen Lane Centre, 74 Sheen Lane, East Sheen, SW14 8LP
    Telephone: 020 8876 3335
    Opening hours:
  • Wednesday - 10.30am to 12 noon
  • Facilities

    Accessible entrance and toilets,Book borrowing/swap,Hot drinks,Light refreshments,Toilets,

    Food bank at the Powerstation

    Nutritionally balanced emergency food for up to three days.

    Service types offered: Food
    Entry restrictions: Only for those with a food voucher
    Address: 121 Mortlake High Street, Mortlake, SW14 8SN
    Opening hours:
  • Monday - 1 to 3pm
  • Home-Start

    Home-Start is a local charity providing compassionate, confidential support to struggling families. They can help families access other services including referral to BBC Children in Need Emergency Essentials Scheme, food bank vouchers, Little Village and the Extra Mile, plus signposting to debt, personal finance and benefits advice.

    Service types offered: Advice, Children and families
    Entry restrictions: Open to families with at least one child under the age of 5, pregnant women in third trimester
    Address: 211 Parkway House, Sheen Lane, Sheen, London, SW14 8LS
    Telephone: 020 8487 8500
    Opening hours:
  • Monday to Friday - 9am to 5pm
  • Mortlake Community Association

    Offering a simple lunch, good company and advice to local residents and the wider community. Activities including Knitting Group, and Tech Space to build confidence to use technology for daily life. Information and signposting including other organisations offering support.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Cost: Pay as you feel for activities
    Address: Mortlake Hall, 30 Mullins Path, Mortlake, SW14 8EZ
    Opening hours:
  • Wednesday - 12 noon to 3pm
  • Facilities

    Accessible entrance and toilets,Activities,Baby changing facilities,Book borrowing/swap,Charging points,Free devices/computers,Free Wi-Fi,Hot drinks,Light refreshments,Newspapers/magazines,Toilets,

    Mortlake Community Hub

    A free lunch and good company. No need to book in advance.

    Service types offered: Food
    Entry restrictions: Open to all
    Address: Mortlake Hall, Mullins Path, Mortlake, SW14 8EZ
    Telephone: 07494 297 690
    Opening hours:
  • Wednesday - 12 noon to 3pm
  • OSO Arts Centre

    A thriving arts centre situated on Barnes Green with both indoor and outdoor seating and a free hot drink. The full cafe offer and tickets for arts events will incur a cost.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Community Hall, 49 Station Road, Barnes, London, SW13 0LF
    Telephone: 020 8876 9885
    Opening hours:
  • Every day - 10am to 4pm
  • Facilities

    Accessible entrance and toilets,Activities,Baby changing facilities,Free Wi-Fi,Toilets,

    Powerstation Youth Centre

    Friendly space for young people with hot drinks, light refreshments, quiet spaces for homework and a variety of activities available for different age groups.

    Service types offered: Community Space, Children and families
    Entry restrictions: Open to young people
    Address: 121 Mortlake High Street, Mortlake, SW14 8SN
    Opening hours:
  • Wednesday - 5.15 to 7.30pm
  • Thursday - 4 to 6.30 and 7 to 8.30pm
  • Friday - 4 to 6 and 6.30 to 8.30pm
  • Facilities

    Access to further support,Activities,Light refreshments,Workstations for work and study,

    Ham

    Cost of Living services available in the Ham area of the borough.

    Ham and Petersham SOS

    A neighbourhood care group for elderly and disabled residents of Ham and Petersham. We provide transport, weekly activities, monthly outings and practical help.

    Service types offered: Health and wellbeing, Disability support
    Entry restrictions: Open to elderly and disabled residents of Ham and Petersham
    Address: The Woodville Centre, Ham, Richmond, TW10 7QW
    Telephone: 020 8948 1090
    Opening hours:
  • Monday to Friday - 10am to 12 noon
  • Citizens Advice Richmond - Ham Library

    Advice offered on the cost of living crisis. 

    Service types offered: Advice
    Entry restrictions: Open to those who live or work in the borough
    Address: Ham Library, Ham St, TW10 7HR
    Telephone: 0808 278 7873
    Opening hours:
  • Friday - 1.30 to 4.30pm
  • Ham Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Ham Street, TW10 7HR

    Facilities

    Accessible entrance and toilets,Baby changing facilities,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,

    Ham Youth Centre

    Friendly space for young people with hot drinks, light refreshments, quiet spaces for homework and a variety of activities available for different age groups.

    Youth sessions and activities are led by qualified instructors and practitioners.

    For more information about the activities and to register, contact ben.skelton@achievingforchildren.org.uk.

    Service types offered: Community Space, Children and families
    Entry restrictions: Open to young people
    Address: Ham Close, off Ashburnham Road, Ham, Richmond, TW10 7PL
    Opening hours:
  • Monday - 3 to 7.15pm
  • Tuesday - 3 to 8pm
  • Wednesday - 3.30 to 8pm
  • Thursday - 3 to 6pm
  • Friday - 3 to 5.30pm
  • Saturday - 1 to 3.15pm
  • Facilities

    Activities,Light refreshments,Workstations for work and study,

    The Real Junk Food Project - Ham Youth Centre

    The surplus food hub will be providing soup, smoothies, sweet pastries and hot drinks. Please bring a bag to take the food home.

    Service types offered: Food
    Entry restrictions: Open to all
    Cost: Pay as you feel
    Address: Ham Youth Centre, Ham Close, TW10 7PL
    Opening hours:
  • Tuesday - 11.30am to 1.30pm
  • No referral voucher required

    Hampton and Hampton Hill

    Cost of Living services available in the Hampton and Hampton Hill area of the borough.

    Age UK Richmond - White House

    Range of low cost health, wellbeing and social activities for elderly people across the borough. Free support after discharge from hospital. Also offering welfare benefits and financial advice to older people across the borough. Home visits available.
    Service types offered: Health and wellbeing, Advice, Disability support, Financial support
    Entry restrictions: Open to older people
    Address: The White House Community Centre, 45 The Avenue, Hampton, TW12 3RN
    Telephone: 020 8878 3625
    Opening hours:
  • Monday to Thursday - 10am to 4pm
  • Friday - 10am to 1pm
  • All Saints Parish Church

    Offering hot meals, cakes and refreshments along with company and conversation.

    Service types offered: Community Space, Food
    Entry restrictions: Open to all
    Address: The Avenue, Hampton, TW12 3RG
    Telephone: 020 8979 2102
    Opening hours:
  • Every Wednesday - 12 noon to 2pm (lunch)
  • First Thursday of the month - 10.30am to 12 noon (morning coffee)
  • Third Thursday of the month - 2.30 to 4pm (afternoon tea)
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Free hot meals,Hot drinks,Light refreshments,Parking,Toilets,

    Citizens Advice Richmond - Hampton

    Advice offered on a wide range of issues, such as welfare benefits, cost of living support, debt and money, housing, employment.

    Service types offered: Advice
    Entry restrictions: Open to those who live or work in the borough
    Address: White House Community Centre, 45 The Avenue, Hampton, TW12 3RN
    Telephone: 0808 278 7873
    Opening hours:
  • By appointment only
  • Facilities

    Accessible entrance and toilets,Parking (by referral),

    Citizens Advice Richmond - Hampton Hill

    Advice offered on a wide range of issues, such as welfare benefits, cost of living support, debt and money, housing, employment, etc, to anyone in borough (lives or works). 

    Service types offered: Advice
    Entry restrictions: Open to those who live or work in the borough
    Address: 94-102 High St, Hampton Hill, TW12 1NY
    Telephone: 0808 278 7873
    Opening hours:
  • Monday and Wednesday - 10am to 1pm
  • Facilities

    Accessible entrance and toilets,

    Food bank at YMCA White House

    Nutritionally balanced emergency food for up to three days.

    Service types offered: Food
    Entry restrictions: Only for those with a food voucher
    Address: 45 The Avenue, Hampton, TW12 3RN
    Opening hours:
  • Tuesday - 9.30am to 4pm
  • Hampton and Hampton Hill Community Care

    Many services on offer include befriending, exercise classes, outings, transport and clubs.

    Service types offered: Health and wellbeing, Disability support
    Entry restrictions: Open to residents of TW12 suffering social isolation through infirmity, mobility problems or for any other reason
    Address: Greenwood Community Centre, 1a School Road, Hampton Hill, TW12 1QL
    Telephone: 020 8979 9662
    Opening hours:
  • Monday to Friday - 9.30am to 4pm
  • Hampton Hill Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: 68 High Street, Hampton Hill, TW12 1NY

    Facilities

    Accessible entrance and toilets,Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,

    Hampton Inspired Hub

    Community café, surplus store, Tuesday meet and eat social with music. Activities and lunch every day in a relaxed environment with crafts, books and puzzles to use or borrow. Varied events to choose if you’d like to.   

    Service types offered: Community space, Food
    Entry restrictions: Open to all
    Address: 3 Ashley Road, Hampton, TW12 2JA
    Opening hours:
  • Monday to Saturday - 9am to 5pm, Sunday 9am to 4pm (Community café)
  • Monday to Sunday - 9am to 5pm (Community centre)
  • Facilities

    Accessible entrance and toilets,Activities,Baby changing facilities,Book borrowing/swap,Charging points,Free Wi-Fi,Light refreshments,Newspapers/magazines,Outdoor space,Parking,Play equipment,Toilets,Workstations for work and study,

    Hampton Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Rosehill, Hampton, TW12 2AB

    Facilities

    Accessible entrance and toilets,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,

    Hampton Youth Project

    Friendly space for young people with hot drinks, light refreshments, quiet spaces for homework and a variety of activities available for different age groups.

    Service types offered: Children and families, Community space
    Entry restrictions: Open to young people
    Address: 32 Tangley Park Road, Hampton, TW12 3YH
    Opening hours:
  • Monday - 3.30 to 8.50pm
  • Tuesday - 2.30 to 7pm
  • Wednesday - 3.30 to 5.30pm
  • Thursday - 3.30 to 7pm
  • Friday - 3.30 to 5.45pm
  • Facilities

    Access to further support,Activities,Light refreshments,Workstations for work and study,

    Linden Hall Community Centre

    A warm welcome with freshly cooked meals to eat in or takeaway. Frozen takeaway meals and surplus food also available.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Cost: Donations are welcome, but not necessary.
    Address: Linden Road, Hampton, TW12 2JG
    Telephone: 020 8941 2373
    Opening hours:
  • Tuesday - 3 to 5pm
  • Friday - 3 to 6pm
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Free Wi-Fi,Hot drinks,Parking,Toilets,

    Linden Hall Community Suppers

    Freshly cooked meals available to eat in or take away. Frozen takeaway meals and some surplus food are also available.

    Service types offered: Food
    Entry restrictions: Open to all
    Cost: Donations welcome but not necessary
    Address: Linden Hall, Linden Road, Hampton, TW12 2JG
    Telephone: 020 8941 2373
    Opening hours:
  • Tuesday - 3 to 5pm
  • Friday - 3 to 6pm
  • One Stop Shop - domestic abuse support

    Free drop in service providing legal advice, information, and support to those experiencing domestic abuse. Free legal advice and assistance is available as well as other professional advice including information about injunctions and other orders, child contact arrangements, issues with housing, debt or drug and alcohol addiction.  

    Service types offered: Health and wellbeing, Advice, Children and families
    Entry restrictions: Open to all - no appointment necessary
    Address: 94-102 High St, Hampton Hill, TW12 1NY
    Telephone: 020 3879 3544
    Opening hours:
  • Friday - 10am to 12 noon (drop in)
  • Monday to Friday - 9am to 5pm (phone line)
  • St James's Church

    The church has a cosy atmosphere, with chairs and tables. There are hot drinks by donation, and there will be jigsaw puzzles and board games available.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: St James's Road, Hampton Hill, TW12 1DQ
    Telephone: 020 8941 6003
    Opening hours:
  • Monday - 12 noon to 3pm
  • Tuesday - 10am to 4pm
  • Wednesday and Thursday - 1 to 4pm
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Charging points,Free Wi-Fi,Hot drinks,Play equipment,Toilets,

    The Extra Mile - Hampton Methodist Church

    Supporting families in Hampton and beyond, to provide essentials for children who are in need. If you are in need of support, please contact a professional, tell them about The Extra Mile and ask them to refer you.

    Service types offered: Financial support, Children and families
    Entry restrictions: Open to referrals only
    Address: Percy Road, Hampton, TW12 2JT
    Opening hours: n/a

    The Real Junk Food Project - Linden Hall

    A pay as you feel surplus café focused on sustainability, community, and tackling food waste.

    Service types offered: Food
    Entry restrictions: Open to all
    Cost: Pay as you feel
    Address: Linden Road, Hampton, TW12 2JG
    Opening hours:
  • Thursday - 11.30am to 1pm
  • The Real Junk Food Project - Noble Green Wines

    A pay as you feel surplus café focused on sustainability, community, and tackling food waste.

    Service types offered: Advice
    Entry restrictions: Open to all
    Address: 153-155 High Street, Hampton Hill, TW12 1NL
    Opening hours:
  • Tuesday - 11am to 12 noon
  • Hampton Wick

    Cost of Living services available in the Hampton Wick area of the borough.

    Hampton Wick Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed. 

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Bennet Close, Hampton Wick, KT1 4AT

    Facilities

    Accessible entrance and toilets,Book borrowing/swap,Charging points,Free Wi-Fi,Parking,Signposting to other services,

    Hampton Wick United Charity

    Providing financial assistance for people who live within the areas of Hampton Wick and Teddington.

    The ‘In Need’ Grant is usually available for those in receipt of state benefit and proof of this may be required. As examples, the charity has provided grants for purchase of a wheelchair, travelling expenses to visit relatives in hospital, items of medical equipment not available on the NHS.

    The Educational Grant can be granted to residents in need and their dependants who are are under 25 and who have lived in the area of benefit for at least 12 months.

    Service types offered: Financial support
    Entry restrictions: Open to Hampton Wick and Teddington residents in need. Proof of state benefit may be required to access grants.
    Address: St John’s Church, Church Grove, Hampton Wick, Kingston Upon Thames, KT1 4AL
    Telephone: 020 8977 7733
    Opening hours: n/a

    Kew

    Cost of Living services available in the Kew area of the borough.

    Kew Neighbourhood Association

    Kew Neighbourhood Association ensures Kew's residents who need a helping hand are connected with volunteers who drive, shop, befriend and carry out light gardening.

    Service types offered: Health and wellbeing, Disability support
    Entry restrictions: Open to residents of TW9
    Address: St Luke's House, 270 Sandycombe Road, Kew, TW9 3NP
    Telephone: 020 8948 8054
    Opening hours:
  • Monday to Friday - 10am to 12 noon
  • Kew Library

    Books to read and board games to play. Offering our usual information and advice service as well as signposting to other organisations where needed.

    There are no toilet facilities at Kew Library.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: 106 North Road, Kew, TW9 4HJ

    Facilities

    Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,Wheelchair accessible,

    Richmond

    Cost of Living services available in the Richmond area of the borough.

    Cambrian Community Centre

    A mixture of free and low cost activities including a weekly community cafe (pay as you feel).

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Caplan Court, 1 Grove Road, Richmond, TW10 6SN

    Facilities

    Accessible entrance and toilets,Activities,Baby changing facilities,Free Wi-Fi,Parking,Toilets,

    Citizens Advice Richmond - The Vineyard

    For residents in need of food vouchers.

    Service types offered: Food, Advice
    Entry restrictions: Open to those who live or work in the borough and need food vouchers
    Address: The Vineyard, Richmond, TW10 6AQ
    Telephone: 0808 278 7873
    Opening hours:
  • Thursday - 1 to 3pm
  • Duke Street Church

    A freshly cooked meal and good company.

    Service types offered: Food
    Entry restrictions: Open to all
    Address: Quadrant Road, Richmond, TW9 1DH
    Telephone: 020 8940 1551
    Opening hours:
  • Last Wednesday of the month - 7.30 to 9.30pm
  • Museum of Richmond

    With free workshops, crafts and trails for families, there is always something new for you to enjoy. Free crafts for the family available from 1pm each weekday and all day Saturdays the museum is open.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Second floor, The Old Town Hall, Whittaker Avenue, Richmond, TW9 1TP
    Telephone: 020 8332 1141
    Opening hours:
  • Tuesday to Friday - 11am to 5pm
  • Saturday - 10am to 4pm
  • Facilities

    Activities,Free Wi-Fi,Toilets,

    Richmond Information & Reference Library

    Books to read and board games to play. Offering our usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Old Town Hall, Whittaker Avenue, Richmond, TW9 1TP

    Facilities

    Accessible entrance and toilets,Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,Workstations for work and study,

    Richmond Lending Library

    Books to read and board games to play. Offering our usual information and advice service as well as signposting to other organisations where needed.

    There are no toilet facilities at Richmond Lending Library.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Little Green, Richmond, TW9 1QL

    Facilities

    Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,Wheelchair accessible,

    The Real Junk Food Project - Cambrian Community Centre

    A pay as you feel surplus café focused on sustainability, community, and tackling food waste.

    Service types offered: Food
    Entry restrictions: Open to all
    Cost: Pay as you feel
    Address: Caplan Court, 1 Grove Road, Richmond, TW10 6SN
    Opening hours:
  • Wednesday - 11am to 1.30pm
  • Vineyard Community

    You can expect a warm welcome, hot drinks and refreshments as well as many other services,

    Service types offered: Community Space, Advice, Food
    Entry restrictions: Open to all
    Address: The Vineyard, Richmond, TW10 6AQ
    Telephone: 020 8439 9735

    Facilities

    Accessible entrance and toilets,Activities,Charging points,Free devices/computers,Free Wi-Fi,Outdoor space,Toilets,

    Vineyard Food Bank

    Nutritionally balanced emergency food for up to three days.

    Service types offered: Food
    Entry restrictions: Only for those with a food voucher
    Address: The Vineyard, Richmond, TW10 6AQ
    Telephone: 020 8940 0274
    Opening hours:
  • Monday to Thursday - 12.30 to 4pm
  • Youth Space at Cambrian Centre

    Friendly space for young people with hot drinks, light refreshments, quiet spaces for homework and a variety of activities available for different age groups.

    Service types offered: Community Space, Children and families
    Entry restrictions: Open to young people
    Address: Caplan Court, 1 Grove Rd, Richmond, TW10 6SN
    Opening hours:
  • Friday - 7 to 9pm
  • Facilities

    Access to further support,Activities,Light refreshments,Workstations for work and study,

    Teddington

    Cost of Living services available in the Teddington area of the borough.

    Crossroads Care

    Offering fresh soup as well as a range of hot drinks, fruit, and biscuits. Focusing on their waiting list and those most isolated, vulnerable and at risk during the cold and hot spells. There will be trained staff on hand to provide information and advice, risk assessments, winter safety plans and more.

    Service types offered: Community Space, Disability support, Advice
    Entry restrictions: Open to carers and those they care for
    Address: 26 Elmtree Road, Teddington TW11 8ST
    Telephone: 0208 943 9421
    Opening hours:
  • Monday to Friday - 11.30am to 3.30pm
  • Facilities

    Access to further support,Accessible entrance and toilets,Activities,Charging points,Free devices/computers,Free Wi-Fi,Hot drinks,Light refreshments,Parking,Toilets,

    Food bank at St Michael's Fulwell

    Nutritionally balanced emergency food for up to three days.

    Service types offered: Food
    Entry restrictions: Only for those with a food voucher
    Address: Wilcox Road, Teddington, TW11 0SP
    Opening hours:
  • Wednesday - 2 to 4pm
  • Richmond Aid

    Support for disabled people, people with long-term health conditions and carers. Offer advice on housing, social care, mobility, transport, education and training. 

    Parking is available for disabled clients.

    Service types offered: Disability support, Advice, Housing
    Entry restrictions: Open to disabled people, those with long-term health conditions and their carers
    Address: Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT
    Telephone: 020 8831 6070, temporary number: 020 3393 7011
    Opening hours:
  • Monday to Thursday - 11am to 4pm
  • Facilities

    Accessible entrance and toilets,Parking,

    RUILS

    RUILS provide support for adults and children with disabilities. They provide information, advice and advocacy across all aspects affecting disabled people, for example care and support at home, activities in the community and housing.

    Service types offered: Disability support, Advice
    Entry restrictions: Open to people with additional needs and their carers
    Address: 4 Waldegrave Road, Teddington, TW11 8HT
    Telephone: 020 8831 6083
    Opening hours:
  • Monday to Friday - 10am to 4pm
  • Surplus.2.U Richmond AID

    A wide range of food and essentials including fruit and vegetables, tinned goods, cereals, toiletries, bread. 

    Service types offered: Food
    Entry restrictions: Open to all
    Cost: Free for Richmond AID clients
    Address: Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT
    Telephone: 020 8831 6070, temporary number: 020 3393 7011
    Opening hours:
  • Wednesday 11am to 12.30pm
  • Teddington and Hampton Wick Voluntary Care Group

    Assistance for the elderly, the disabled and others who need a helping hand. Services offered include prescription collections, shopping trips, transport for medical appointments, visiting.

    Service types offered: Health and wellbeing, Disability support
    Entry restrictions: Open to residents of Teddington and Hampton Wick in need of support
    Address: Methodist Church, 1 Stanley Road, Teddington, TW11 8TP
    Telephone: 020 8943 3112
    Opening hours:
  • Monday to Friday - 9.30 to 11.30am
  • Teddington Community Café

    The café offers a warm welcome space, with hot and cold drinks and homemade cakes. It is open to all, particularly those new to the community, those feeling socially isolated and those seeking a friendly chat and a chance to find out about local activities and services. 

    Service types offered: Community Space, Food
    Entry restrictions: Open to all
    Cost: Voluntary donation for drinks and cakes. Free to those unable to contribute.
    Address: Peter & Paul Centre, Bychurch End, Teddington, TW11 8PS
    Opening hours:
  • Monday - 1.30 to 4.30pm
  • Facilities

    Accessible entrance and toilets,Book borrowing/swap,Hot drinks,Light refreshments,Signposting to other services,Toilets,

    Teddington Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Waldegrave Road, Teddington, TW11 8NY

    Facilities

    Accessible entrance and toilets,Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Newspapers/magazines,Signposting to other services,

    Twickenham

    Cost of Living services available in the Twickenham area of the borough.

    Age UK Richmond - Twickenham Day Centre

    Residents over 60 can use any of Age UK Richmond's social centres as free Community Spaces. 

    There is no charge to sit in one of the heated rooms. They will give you a free hot drink on arrival, as well as signposting to further support. There may be other activities available and there may be a charge for these.

    Service types offered: Community Space
    Entry restrictions: Open to older people
    Address: Arragon Road Twickenham, TW1 3NH
    Telephone: 020 8744 1965
    Opening hours:
  • Tuesday - 10am to 2pm
  • Wednesday - 9 to 11am
  • Facilities

    Access to further support,Accessible entrance and toilets,Book borrowing/swap,Hot drinks,Newspapers/magazines,Toilets,

    Choice Support Richmond

    Helping residents 18+ with disabilities to find work, including people with learning difficulties, those affected by mental ill health, sensory impairment, physical disability and autism. They provide pre-employment support and support when you get a job.

    Service types offered: Disability support, Advice
    Entry restrictions: Open to residents over 18 who are autistic, have a learning disability, mental health needs, a sensory impairment or a physical disability.
    Address: 289 Waldegrave Rd, Twickenham, TW1 4SU
    Telephone: 020 8435 5816

    Cooked lunches at St Stephen's Church

    Freshly cooked lunch for older people.

    Service types offered: Food
    Entry restrictions: Open to elderly people
    Cost: £3.50 donation per person
    Address: Richmond Road, Twickenham, TW1 2PD
    Telephone: 020 8892 5258
    Opening hours:
  • First and third Monday of the month - 12.30pm (closed bank holidays and during August)
  • Drop in at St Stephen's Church

    A cooked meal with soup and a main course plus a warm welcome.

    Service types offered: Community Space, Food
    Entry restrictions: Open to adults
    Cost: £1 per week for food
    Address: Richmond Road, Twickenham, TW1 2PD
    Telephone: 020 8892 5258
    Opening hours:
  • Thursday - 6.30 to 9pm
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Hot drinks,Toilets,

    ETNA Community Centre

    Pop in and enjoy a free drink and light refreshments at The Hub. Come alone or with friends, family members or children. Held in the Community Kitchen space, with access to outdoor seating, a comfortable workspace, a free Wi-Fi connection and charging and board games. A great space for children to do their homework.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: 13 Rosslyn Road, Twickenham, TW1 2AR
    Telephone: 020 8892 3676
    Opening hours:
  • Monday and Friday - 3.30 to 5.50pm
  • Facilities

    Accessible entrance and toilets,Activities,Baby changing facilities,Free Wi-Fi,Hot drinks,Light refreshments,Parking,Toilets,Workstations for work and study,

    Heatham House Youth Centre

    Friendly space for young people with hot drinks, light refreshments, quiet spaces for homework and a variety of activities available for different age groups.

    Service types offered: Community Space, Children and families
    Entry restrictions: Open to young people
    Address: Whitton Road, Twickenham, TW1 1BH
    Opening hours:
  • Monday - 3.30 to 7.30pm
  • Tuesday - 12 noon to 2pm and 3.30 to 5.30pm
  • Wednesday - 3.30 to 7.30pm
  • Thursday - 3.30 to 5.30pm and 6.30 to 8.30pm
  • Friday - 12 noon to 2pm, 3.30 to 5.30pm and 6.30 to 8.30pm
  • Facilities

    Access to further support,Activities,Light refreshments,Outdoor space,Toilets,Workstations for work and study,

    Meet & Make at St Stephen's Church

    Meet & Make is one of our weekly groups. A space for those who love craft of any kind. Bring what you’re working on and we’ll enjoy social time together. Everyone is welcome.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Richmond Road, Twickenham, TW1 2PD
    Telephone: 020 8892 5258
    Opening hours:
  • Monday - 10am to 12 noon (closed bank holidays)
  • Facilities

    Accessible entrance and toilets,Activities,Baby changing facilities,Charging points,Hot drinks,Light refreshments,Toilets,

    Richmond Borough Mind

    Offering information, advice and support to young people and adults experiencing mental health issues, as well as their carers.

    Service types offered: Health and wellbeing
    Entry restrictions: Open to all
    Address: 1st Floor Rear, UK House, 82 Heath Road, Twickenham, TW1 4BW
    Telephone: 020 8948 7652
    Opening hours: n/a

    Richmond Carers Centre

    Richmond Carers Centre provides free and confidential information, advice and emotional support to unpaid carers living in or caring for someone in Richmond upon Thames.

    Service types offered: Health and wellbeing, Disability support, Advice
    Entry restrictions: Open to unpaid carers in the borough
    Address: Briar Road, Twickenham Green, Twickenham, TW2 6RB
    Telephone: 020 8867 2380
    Opening hours:
  • Monday to Friday - 9am to 5pm
  • Richmond Furniture Scheme

    A borough-wide furniture recycling scheme, also delivering goods across the borough. Those in receipt of income support or referred get a 25% discount. 

    Service types offered: Housing
    Entry restrictions: Open to all
    Address: 1a Fortescue Avenue, Twickenham Middlesex, TW2 5LS
    Telephone: 020 8755 4665
    Opening hours:
  • Monday to Friday - 9.30am to 4pm
  • Saturday - 10am to 4pm
  • Richmond Wellbeing Service

    Richmond Wellbeing Service offers a range of free and confidential talking therapies and specialist support for adults.

    Service types offered: Health and wellbeing
    Entry restrictions: Open to adults
    Address: First Floor St Johns Health Centre, Oak Lane, Twickenham, TW1 3PA
    Telephone: 020 8548 5550
    Opening hours:
  • Monday to Thursday - 8.15am to 8pm
  • Friday - 8.15am to 5.30pm
  • Shepherd's Star Twickenham

    Join us for fun, food and friendship! Bring along a craft - or a board game or two - learn a skill and make new friends! Various services available to support you with housing, mental health, addiction and finding a job.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Congregational Church, First Cross Road, Twickenham, TW2 5QA
    Opening hours:
  • Friday - 11am to 2pm
  • Facilities

    Access to further support,Accessible entrance and toilets,Activities,Free Wi-Fi,Hot drinks,Newspapers/magazines,Toilets,

    Skylarks

    Skylarks is a local charity that provides support and advice for families who have children with any additional needs or disabilities. They are a registered referrer for the BBC Children in Need Emergency Essentials Scheme, which provides grants for essential items and equipment.

    Service types offered: Disability support, Children and families
    Entry restrictions: Supporting families with children who have disabilities/additional needs
    Address: The CrossWay Centre, 306 Richmond Road, East Twickenham, TW1 2PD
    Opening hours:
  • Monday to Thursday - 8am to 5.15pm
  • Friday - 8am to 5pm
  • St Mary's University - student support

    Support for students related to finance, mental health, etc. Too Good to Go Hub for refectory food. 

    Service types offered: Financial support, Food
    Entry restrictions: For students in need
    Address: Waldegrave Road, Strawberry Hill,, TW1 4SX
    Telephone: 020 8240 4353
    Opening hours:
  • Monday to Friday - 9am to 5pm
  • The Real Junk Food Project - ETNA Community Centre

    A pay as you feel surplus café focused on sustainability, community, and tackling food waste. Food surplus hub - please bring a bag.

    Service types offered: Food, Community space
    Entry restrictions: Open to all
    Cost: Pay as you feel
    Address: 13 Rosslyn Road, East Twickenham, TW1 2AR
    Telephone: 020 8892 3676
    Opening hours:
  • Monday, Tuesday, Wednesday and Friday - 11.30am to 1pm (Surplus café)
  • Monday, Wednesday and Friday - 11.30am to 1.30pm (Hot lunch and surplus hub)
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Charging points,Free Wi-Fi,Hot drinks,Light refreshments,Parking,Toilets,

    The Turks Head

    Local community pub offering a free hot drink.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: 28 Winchester Road, Twickenham, TW1 1LF
    Telephone: 020 8892 1972
    Opening hours:
  • Monday to Saturday - 12 noon to 11pm
  • Sunday - 12 noon to 9pm
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Charging points,Free Wi-Fi,Hot drinks,Toilets,TV,

    Twickenham Library

    Books to read and board games to play. Offering the usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Garfield Road, Twickenham, TW1 3JT

    Facilities

    Accessible entrance and toilets,Baby changing facilities,Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Lift,Toilets,

    TWMAS/Crosslight Advice

    Provide debt counselling, monetary and budgeting advice. Offer drop in advice and 1:1 appointments. 

    Service types offered: Financial support, Advice
    Entry restrictions: Open to all
    Address: 30 Crown Road, Twickenham, TW1 3EE
    Telephone: 0300 373 1180
    Opening hours:
  • Monday to Friday - 9.30am to 5pm
  • Whitton

    Cost of Living services available in the Whitton area of the borough.

    Age UK Richmond - Whitton Social Centre

    Residents over 60 can use any of Age UK Richmond's social centres as free Community Spaces. 

    There is no charge to sit in one of the heated rooms. They will give you a free hot drink on arrival, as well as signposting to further support. There may be other activities available and there may be a charge for these.

    Service types offered: Community Space
    Entry restrictions: Open to older people
    Address: Whitton Day Centre, 111A Kneller Road, Twickenham, TW2 7DT
    Telephone: 020 8894 4963
    Opening hours:
  • Tuesday - 2 to 4pm
  • Facilities

    Access to further support,Accessible entrance and toilets,Book borrowing/swap,Hot drinks,Newspapers/magazines,Toilets,

    Citizens Advice Richmond - Whitton Library

    Advice offered on the cost of living crisis. 

    Service types offered: Advice
    Entry restrictions: Open to those who live or work in the borough
    Address: Whitton Library, 141 Nelson Road, Whitton, TW2 7BB
    Telephone: 0808 278 7873
    Opening hours:
  • Wednesday - 11am to 2pm
  • Food bank at Whitton Community Centre

    Nutritionally balanced emergency food for up to three days.

    Service types offered: Food
    Entry restrictions: Only for those with a food voucher
    Address: Percy Road, Whitton, TW2 6JL
    Opening hours:
  • Friday 9.30am to 12.30pm
  • Food for Thought

    Surplus food. Speak to a member of the team if you require additional support with ready made meals or toiletries/hygiene products. Please bring along a carrier bag.

    Service types offered: Food
    Entry restrictions: Open to all
    Cost: Donations welcome but not necessary
    Address: Outside the Pavilion on Heathfield Recreation Ground, Powdermill Lane, Twickenham, TW2 6EG
    Opening hours:
  • Thursday - 2.30 to 4.30pm
  • Saturday - 11.30am to 1.30pm
  • Heathfield Children's Centre

    Service types offered: Community Space, Children and families
    Entry restrictions: Open to young children and their carers
    Address: Powder Mill Lane, Whitton, TW2 6EX
    Opening hours:
  • Monday 3.30 to 5.30pm
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Charging points,Play equipment,Toilets,

    Homelink Day Respite Centre

    If you are an older person needing warmth, company and a two course cooked lunch, come along to Homelink.

    Service types offered: Community Space, Food
    Entry restrictions: Open to older residents
    Address: Hospital Bridge Road, Whitton, Twickenham, Middlesex, TW2 6DE
    Telephone: 020 8255 1992
    Opening hours:
  • Wednesday - 12 noon to 3pm
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Charging points,

    Hounslow Heath Community Centre

    Young person friendly space with hot drinks, light refreshments, quiet spaces for homework and a variety of activities available for different age groups. 

    Service types offered: Community Space
    Entry restrictions: Open to young people
    Address: 190 Edgar Road, Whitton, TW4 5QP
    Opening hours:
  • Monday - 3.30 to 5.30pm
  • Facilities

    Access to further support,Activities,Workstations for work and study,

    Spice Up

    A free buffet for anyone in need of a warm meal and a welcoming space.

    Service types offered: Food
    Entry restrictions: Open to all
    Address: 123 High Street, Whitton, TW2 7LG
    Telephone: 07533 899943
    Opening hours:
  • First Tuesday of the month - 5 to 8pm
  • Whitton Community Centre

    A welcoming space where you can sit comfortably and relax.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: Percy Road, Whitton, TW2 6JL
    Telephone: 020 8894 4452
    Opening hours:
  • Thursday - 10am to 5pm
  • Friday - 1 to 9pm
  • Saturday - 3 to 8pm
  • Sunday - 1 to 6pm
  • Facilities

    Accessible entrance and toilets,Baby changing facilities,Parking,Toilets,

    Whitton Library

    Books to read and board games to play. Offering our usual information and advice service as well as signposting to other organisations where needed.

    Service types offered: Community Space
    Entry restrictions: Open to all
    Address: 141 Nelson Road, Whitton, TW2 7BB

    Facilities

    Accessible entrance and toilets,Board games,Book borrowing/swap,Charging points,Free Wi-Fi,Signposting to other services,

    Whitton Network

    Assistance, help and advice to the elderly or disabled and all others in need. Services offered include transport, shopping, outings, befriending and a garden project.

    Service types offered: Health and wellbeing, Advice, Disability support
    Entry restrictions: Open to those in need in Whitton and Heathfield
    Address: 1 Library Way, Whitton, Middlesex, TW2 7AP
    Telephone: 020 8755 1336
    Opening hours:
  • Monday to Friday - 9.30am to 12 noon
  • Whitton Youth Zone

    Friendly space for young people with hot drinks, light refreshments, quiet spaces for homework and a variety of activities available for different age groups.

    Service types offered: Children and families, Community space
    Entry restrictions: Open to young people
    Address: 1 Britannia Lane, Whitton, TW2 7JX
    Opening hours:
  • Monday to Thursday - 4 to 6.30pm
  • Facilities

    Access to further support,Activities,Light refreshments,Workstations for work and study,

    Mobile service or service not location dependent

    Cost of Living services that are mobile or not location dependent.

    City and Diocese London Voluntary Schools Fund

    Provides grants to schools and individuals to support pupils in need of financial help. Priority is given to applications to support the cost for individuals of school journeys, day trips and music tuition. Referral via child's school. 

    Available to pupils of the following schools:

    • St John The Baptist Church of England Junior School
    • St Mary's and St Peter’s CE Primary School
    • Archdeacon Cambridge's CE Primary School
    • St Mary's CE Primary School
    • St Mary's Church of England Primary School
    • St Stephen’s CE Primary School
    • Bishop Perrin CE Primary School
    • St Mary's Hampton CE Primary School
    Service types offered: Financial support, Children and families
    Entry restrictions: Pupils in need of financial support. Applications accepted from schools and individuals.
    Address: 36 Causton St, London, SW1P 4AU
    Opening hours: n/a

    Cooking Up

    Cooking Up is a charity aiming to enhance the health and wellbeing of people facing challenging circumstances, by enabling them to cook healthy, tasty food for themselves and their families. They run cookery lessons for groups of 6-10 people who prepare a meal for four to take home with the help of their trained volunteers. All our meals are cooked on the hob to save energy costs and they aim for all ingredients to cost under £1.50 per head.

    Service types offered: Food, Health and wellbeing
    Entry restrictions: Open to all
    Address: Various

    Crossroads Care Richmond and Kingston

    Bespoke, high quality home and community projects and respite services in Richmond and Kingston. Care for babies, children, young people, adults and the elderly with all health and social care conditions and needs, including specialist, complex care and support services.

    Service types offered: Disability support, Health and wellbeing
    Entry restrictions: Available to those with health and social care conditions
    Address: 26 Elmtree Road, Teddington, TW11 8ST
    Telephone: 020 8943 9421
    Opening hours:
  • Monday to Friday - 9am to 5pm
  • HANDS Care Group

    HANDS provides voluntary, practical support in non-specialist fields to those in need, especially the older, frail, isolated and housebound. 

    Service types offered: Health and wellbeing
    Entry restrictions: Available for those in need
    Address: 1st Floor, Twickenham Library, Garfield Road, Twickenham, TW1 3JT
    Telephone: 020 8891 3346
    Opening hours:
  • Monday to Friday - 9.30am to 12.30pm
  • Little Village

    Little Village provides equipment, clothes, and toys free of charge to families with children under the age of 5.

    Service types offered: Children and families, Financial support
    Entry restrictions: Open to those referred by a professional
    Address: Unit 2, Treaty Shopping Centre, 44 High Street, Hounslow, TW3 1ES
    Opening hours: n/a

    Richmond Good Neighbours

    Richmond Good Neighbours provides services to the elderly, the disabled, the housebound and others living in the old civil parish of Richmond. Services offered include gardening, shopping, transport, visiting.

    Service types offered: Health and wellbeing, Disability support, Advice
    Entry restrictions: Open to local residents who need support
    Address: ETNA Community Centre, 13 Rosslyn Road, East Twickenham, TW1 2AR
    Telephone: 020 3538 4060
    Opening hours:
  • Monday to Thursday - 9am to 1pm
  • Friday - 9am to 12 noon
  • Richmond Housing Partnership

    Providing safe, secure, affordable homes – opening the door to life opportunities. They currently own or manage around 10,000 homes to meet the needs of people who cannot otherwise afford to live locally across West London. These include homes for social rent and shared ownership.

    Service types offered: Housing
    Entry restrictions: Open to all
    Address: 8 Waldegrave Road, Teddington, TW11 8GT
    Telephone: 0800 032 2433
    Opening hours:
  • Monday to Friday - 8am to 5pm
  • South West London Energy Advice Partnership

    SWLEAP provides energy advice across Richmond, Wandsworth and Merton to anyone in fuel poverty. This could be an energy visit to your home but they also provide advice at energy cafes in community settings, over the telephone or by email if you prefer.

    Service types offered: Advice
    Entry restrictions: Open to all
    Address: ETNA Community Centre, 13 Rosslyn Road, Twickenham, TW1 2AR
    Telephone: 0800 086 2706
    Opening hours: n/a

    South West London Law Centres

    Offering free and independent legal advice on social welfare issues including housing, debt, immigration and employment.

    Service types offered: Advice, Children and families, Housing, Financial support
    Entry restrictions: Open to all
    Address: 112 London Road, Morden, SM4 5AX
    Telephone: 020 8767 2777
    Opening hours:
  • Monday to Friday - 9.30am to 4.30pm
  • StepChange

    Comprehensive non-judgemental debt advice helping people who have debt problems take back control of their finances. Whatever the situation, they look for practical solutions that help to improve it.

    Service types offered: Financial support, Advice
    Entry restrictions: Open to all
    Address: Floor 3, 27 Queen Anne's Gate, Westminster, London, SW1H 9BU
    Telephone: 0800 138 1111
    Opening hours:
  • Monday to Friday - 8am to 8pm
  • Thinking Works

    Thinking Works provides Winter Warmth home visiting and telephone advice services for Richmond. This includes fuel poverty, energy advice, heating repairs, boiler grants.

    Service types offered: Housing, Advice
    Entry restrictions: Available to Richmond residents with a long-term health condition, low income or aged over 65
    Address: 124 City Road, London, EC1V 2NX
    Telephone: 0800 118 2327
    Opening hours: n/a

    Updated: 20 February 2024

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