If you need support, or wish to report a concern about a child, then you should contact the Single Point of Access.
If you would like advice or support contact us on 020 8547 5008.
We all need help from time to time and the Single Point of Access can provide you with information on local services, and services provided by Achieving for Children.
We can offer support and advice around:
We will ask you for your name, address, details of the child and the concerns you have. These are to help us make further enquiries and to contact you again if necessary.
If your child has been referred to the Single Point of Access by someone else in most circumstances you should be made aware of this. We may contact you directly for further information and we will notify you of the decision, advice or action taken.
If you think a child is in immediate danger you should call 999.
If you need to speak to someone urgently outside of office hours, please call the Duty Social Worker 020 8744 2442.
This information is for anyone concerned about the welfare of a child. Professionals should make a referral to the Single Point of Access.
When calling us, or completing the form, you will be asked for:
These details are to help us make further enquiries and to contact you again if necessary.
Please include as much information as possible, this helps us make an informed decision and speeds up our response to the needs you've identified.
Your details will be treated confidentially and will not be disclosed to members of the family in question without your consent.
Updated: 7 December 2017