We are committed to ensuring that all children and young people with additional needs are identified early.
We ensure information is shared effectively between different agencies, offering advice and guidance and referring children, young people and their families to services that can help them.
The Single Point of Access is a multi agency team, managed by Achieving for Children, who work closely with a wide range of teams and partner agencies and facilitates different levels of support depending on the needs of the child, young person and their family.
This support includes:
The Single Point of Access team is made up of different professionals with different areas of expertise who work together to assess, decide and coordinate how best to support children, young people and their families were there are concerns.
When the Single Point of Access is contacted about a child or young person they will decide within 24 hours about what action should be taken next.
To help the team make an informed decision they may contact you or other agencies for further information.
The Single Point of Access will feedback to the person who initially made contact with the Single Point of Access within 72 hours to let them know of their decision and the next steps.
The Single Point of Access team is available from 8am to 6pm, Monday to Friday.
Call us on 020 8547 5008, or if you need to speak to someone urgently after hours or at the weekend, call the ‘Out of Hours’ team on 020 8770 5000.
If you think a child or young person is in immediate danger call 999.
Updated: 18 October 2017