Pay your Business Rates bill

We send out an annual bill every March, which is payable the following tax year.

Bills are usually paid in 10 monthly instalments. It may be possible to spread payments over 12 instalments depending on when you receive your bill. Contact us before making a payment if you would like to do this.

You can pay your bill by choosing from a number of payment options.

Pay online

You can make a single payment using our secure online payment system.

You will need your Business Rates account number and a debit or credit card to complete a payment. Just enter the numbers from your Business Rates account number, do not enter any dashes.

Make a payment

Direct Debit

You can set up a Direct Debit by calling the Business Rates service on 020 8891 7725 and choosing from several available dates throughout the month, as well as whether to spread your instalments until March.

You can also download and complete a Direct Debit mandate (pdf, 29 KB), scan and return to us by email to businessrates@richmond.gov.uk.

By telephone

You can make a payment using our automated telephone service on 020 8045 1171. This is available 24 hours a day. You will need your Business Rates account number, which is shown on the front of your bill. Just enter the numbers from your account number, do not enter any dashes.

Bank transfer

You can make a payment by transferring money directly to us from your bank account. You will need to use your Business Rates account number as your payment reference to ensure your payments are processed correctly.

Our payment details:

• Natwest Bank
• Account number: 63459507
• Sort code: 60-22-03

Standing order

You can set up a standing order to make payments directly from your bank account. You will need to use your Business Rates account number as your standing order reference to ensure your payments are processed correctly.

Our payment details:

• Natwest Bank - 25 King Street, Twickenham TW1 3SU
• Account number: 63459507
• Sort code: 60-22-03

Payments from abroad

To make a payment from abroad, you will need to quote our:

• International Bank Account Number (IBAN): GB94 NWBK6 0220363459507
• BIC code: NWBK GB2L

You will need to use your Business Rates account number in the 'bank reference' field.

At a Post Office

You can pay free of charge by cash, cheque or debit card at any Post Office.

You must take your bill with you as the Post Office will need to read the bar code details on it. If you pay by cheque, make your cheque payable to 'Post Office Ltd'.

Find your nearest Post Office

At a PayPoint

You can pay free of charge by cash at any PayPoint.

You must take your bill with you as PayPoint will need to read the bar code details on it.

Find your nearest PayPoint

At a bank

You can pay by cash or cheque at your own bank, but some banks may charge for this service. You should make your cheque payable to 'LBRUT'.

By post

You can pay by cheque and post it to us at London Borough of Richmond upon Thames, Civic Centre, 44 York Street, Twickenham TW1 3BZ.

You should make your cheque payable to 'LBRUT' and write your Business Rates account number on the back of the cheque.

If you would like a receipt for your payment you must include a stamped addressed envelope with your payment.

Non-payment of your bill

Find out what happens if you do not pay your Business Rates.

Refunds

If you have overpaid Business Rates, or your circumstances have changed and your account is in credit, you might be able to get a refund directly into your business bank account.

You will need to provide your Business Rates account number and bank details. We will check your Business Rates account and any other outstanding payments before giving a refund.

To make a claim, complete the Business Rates refund form.