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Our Smarter Homes Hub and Handbook provide practical retrofit advice to help improve your home’s energy efficiency, making it warmer, greener and more affordable to run. You’ll also find planning guidance for heat pumps and solar panels, along with information on grants and funding.

Our Climate Emergency Resident Action Pack was launched to show residents the actions they can take to reduce carbon emissions, save money on their energy bills and how to respond to the impacts of climate change.

Top priorities

In our recently commissioned Net Zero Pathway Analysis, buildings in Richmond were identified as our biggest source of carbon emissions as a borough with the following three priorities identified:

  • Improving energy efficiency
  • Reducing gas heating systems
  • Low carbon and energy efficient cooking, lighting and appliances

These priorities can also help residents and businesses with cost savings over time, improved indoor air quality and indoor comfort and wellbeing. 

Energy efficiency

You can search for your property’s Energy Performance Certificate (EPC) rating which provides recommendations based on the most recent certificate available.

EcoFurb also allows you to enter a property postcode and search for solutions based on three priority scenarios:

  • To cut carbon emissions
  • To lower energy bills
  • To aim for zero carbon

Solar panels

To empower local homeowners to buy solar panels, we have partnered with MakeMyHouseGreen.

They offer a trusted scheme that will help you assess if solar is right for you, understand your options, avoid common pitfalls and find the ideal system for you and your home. 

We have negotiated an automatic £500 discount for all Richmond upon Thames residents. 

Actions

The Energy Saving Trust gives advice on improving your carbon footprint, including:

  • Energy saving at home
  • Heating your home - including heat pumps, electric heaters, boilers, biomass and solar water heating. Read their hear pump installation guide
  • Reducing home heat loss – including cavity wall insulation, roof and loft insulation, insulating water tanks and pipes, and solid wall insulation
  • Generating renewable energy – including solar and wind

Further advice on how to action changes can be found through:

Further steps

In addition to home retrofitting and other energy saving methods, we recommend:

Updated: 27 March 2026

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