Saving carbon emissions, energy and money at home
Our Smarter Homes Hub and Handbook provide practical retrofit advice to help improve your home’s energy efficiency, making it warmer, greener and more affordable to run. You’ll also find planning guidance for heat pumps and solar panels, along with information on grants and funding.
Our Climate Emergency Resident Action Pack was launched to show residents the actions they can take to reduce carbon emissions, save money on their energy bills and how to respond to the impacts of climate change.
Top priorities
In our recently commissioned Net Zero Pathway Analysis, buildings in Richmond were identified as our biggest source of carbon emissions as a borough with the following three priorities identified:
- Improving energy efficiency
- Reducing gas heating systems
- Low carbon and energy efficient cooking, lighting and appliances
These priorities can also help residents and businesses with cost savings over time, improved indoor air quality and indoor comfort and wellbeing.
Energy efficiency
You can search for your property’s Energy Performance Certificate (EPC) rating which provides recommendations based on the most recent certificate available.
EcoFurb also allows you to enter a property postcode and search for solutions based on three priority scenarios:
- To cut carbon emissions
- To lower energy bills
- To aim for zero carbon
Solar panels
To empower local homeowners to buy solar panels, we have partnered with MakeMyHouseGreen.
They offer a trusted scheme that will help you assess if solar is right for you, understand your options, avoid common pitfalls and find the ideal system for you and your home.
We have negotiated an automatic £500 discount for all Richmond upon Thames residents.
Actions
The Energy Saving Trust gives advice on improving your carbon footprint, including:
- Energy saving at home
- Heating your home - including heat pumps, electric heaters, boilers, biomass and solar water heating. Read their hear pump installation guide
- Reducing home heat loss – including cavity wall insulation, roof and loft insulation, insulating water tanks and pipes, and solid wall insulation
- Generating renewable energy – including solar and wind
Further advice on how to action changes can be found through:
- Trustmark’s Guide to Retrofitting Your Home
- Our pages on planning
- Historic England’s pages for older properties in our borough
- The Visit a heat pump website - discover one in action near you
- The Get a heat pump website - information, tools and guidance to help you learn about heat pumps, choose the right type, estimate costs, understand the installation process and more
Further steps
In addition to home retrofitting and other energy saving methods, we recommend:
- Exploring green or renewable energy suppliers approved by the Energy Saving Trust - Good Energy, Green Energy UK or Ecotricity
- Discovering grants available to homeowners via Which?
- Visiting our new Library of Things in Twickenham where you can borrow items for your own home improvements, entertainment and use at a low cost
- Visiting our waste and recycling and community recycling pages to discover ways you can reuse, repurpose and recycle items
- Exploring ways to save water, lower your water bills and reduce your water heating costs via the Thames Water Saving Calculator
Updated: 27 March 2026
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