New training supports park staff to promote respectful behaviour in Richmond’s green spaces

Park staff across Richmond upon Thames are taking part in specialist bystander training to help them respond confidently and appropriately if they witness unacceptable behaviour, as part of our ongoing work to keep public spaces welcoming for everyone.

While Richmond’s parks and open spaces are consistently rated among the safest and most-loved in London, we continue to invest in initiatives that help visitors and residents, particularly women and girls, feel safe when visiting them – at all times.

The training, developed by the Suzy Lamplugh Trust and University of Leeds, gives staff practical tools to recognise and respond to behaviours such as unwanted comments, gestures or intimidation – helping to reinforce a culture of respect and community awareness.

Councillor Julia Neden-Watts, Chair of the Environment, Sustainability, Culture and Sports Committee at Richmond Council, said:

“Our parks are places to relax, exercise, and connect with nature. We want everyone to feel at ease when visiting them. This training is one of many ways we’re supporting staff and partners to help maintain the positive, inclusive atmosphere our residents value so much.”

Staff employed by the Council – along with teams from Krinkels and Park Guard, who work daily in Richmond’s parks and open spaces – are among the first to complete the training.

The programme is part of a national rollout through the Green Flag Award network and is also open to residents and community groups.

Councillor Katie Mansfield, Richmond Council’s White Ribbon Champion, said:

“Everyone deserves to feel safe in our parks. Bystander training empowers our community to step in safely and challenge inappropriate behaviour when they see it.

“We know most people want to help when they see behaviour that’s not OK – but aren’t always sure how. This training shows how to do so safely and constructively. It supports confidence and kindness in public spaces.”

Residents and local groups are invited to join the Council’s next free online bystander training session on Thursday 17 July from 10am to 11.30am, or access the online e-learning version at their convenience. 

Get involved

Find out more about the free bystander training offered by Suzy Lamplugh.

We also offer free bystander training to residents and organisations. The next course is on Thursday 17 July from 10 to 11.30am via Microsoft Teams. Alternatively, individuals can learn on their own schedule by accessing the online e-module. 

Find out more about events and training to tackle violence against women and girls in Richmond.