Consultation to support future pharmacy services in Richmond upon Thames

Public consultation is now open on the draft Pharmaceutical Needs Assessment 2025-2028.

Developed by Richmond’s Health and Wellbeing Board, the draft Pharmaceutical Needs Assessment 2025-2028 was informed by resident feedback gathered in the Pharmaceutical Needs Assessment survey undertaken in May 2025. This survey is carried out every three years and asks residents how they access pharmacies, what works well when they use them, and what they would like to see improved.

Comments from the consultation will inform the final Pharmaceutical Needs Assessment, which is set to be completed in September 2025, and published the following month.

We are consulting with statutory organisations, such as pharmacy contractors, Healthwatch, the Integrated Care Board, as well as patients and community groups in who have an interest in pharmaceutical services in the borough.

The final Pharmaceutical Needs Assessment will be used by NHS England and the Integrated Care Board to support decisions on new pharmacy services to continue to meet community needs now and into the future.

Residents are invited to read the report, take a short, confidential survey to share your thoughts on the current draft and provide comments on what you think of the Assessment and what else could be included.

Read the report and tell us what you think by 7 September 2025.

Have your say

To request a paper copy or alternative format, email publichealth@richmond.gov.uk or call 020 8891 1411 between 9am and 5pm, Monday to Friday.