Our friendly and knowledgeable staff provide free IT taster sessions - whether you are a complete beginner, need to refresh your knowledge, or just want to know what the Internet is all about.
If you need more long-term or advanced training than our taster sessions provide, our staff may be able to help you find a suitable course in your area.
Library members can join our IT mailing list to receive details of special taster sessions and IT events. Contact your library or email firstname.lastname@example.org
We offer sessions on a number of topics, including:
Mouse Skills, Keyboard Skills, Introduction to the Internet, Organising your Folders and Files.
Using the Internet
Internet Basics, Email (Hotmail, Gmail and Yahoo!), Searching the Internet.
Online Shopping and Banking, Research Your Family History, Homework and Study.
Facebook, Twitter, LinkedIn, Blogs, Instagram, WhatsApp.
Word Processing, Spreadsheets and Presentations
Word, Excel Basics, PowerPoint Basics.
Laptops, Tablets and Smartphones
Laptops, Apple iPads, iPhones, Android Tablets and phones.
Bookable 121 sessions are available by arrangement at your local library - see the table below for times and contact details. These sessions offer personalised IT help as a member of library staff sits with you to answer your questions.
There are also regular drop in sessions at the Information and Reference Library. No booking is required for these sessions, which offer quick fire help for IT issues. Simply turn up with your question and our friendly and knowledgeable staff will be on hand to answer it.
|You and Your Phone||First Saturday and third Monday of the month||2.30 to 3.30pm|
|Tablets Made Easy||Second Thursday and last Saturday of the month||2.30 to 3.30pm|
If you want to learn or practice on your own we recommend www.learnmyway.com.
Learn My Way is useful for anyone without basic online skills, or for people looking to improve their existing digital knowledge. If a centre code is required, please use 1622.
A range of IT taster sessions are also available in local libraries, either at set times or by arrangement. Please contact your local library for further details or to book a session.
|Library||Day of the month||Time||Contact|
|Castelnau||Saturdays by arrangement||Please enquire||020 8734 3350|
|East Sheen||By arrangement||Please enquire||020 8734 3337|
|Ham||By arrangement||Please enquire||020 8734 3354|
|Hampton||By arrangement||Please enquire||020 8734 3347|
|Hampton Hill||By arrangement||Please enquire||020 8734 3320|
|Hampton Wick||By arrangement||Please enquire||020 8734 3358|
|Kew||By arrangement||Please enquire||020 8734 3352|
|Reference||Monday to Friday by arrangement||Please enquire||020 8734 3308|
|Richmond||By arrangement||Please enquire||020 8734 3330|
|Teddington||By arrangement||Please enquire||020 8734 3304|
|Twickenham||Every Wednesday||2.30 to 4.30pm||020 8734 3340|
|Whitton||By arrangement||Please enquire||020 8734 3343|
Updated: 17 September 2019