IT taster sessions at libraries

Our friendly and knowledgeable staff provide free IT taster sessions - whether you are a complete beginner, need to refresh your knowledge, or want to know more about social media and making the most of the internet.

If you need more long-term or advanced training than our taster sessions provide, our staff may be able to help you find a suitable course in your area.

Join our mailing list to receive details of special taster sessions and IT events.

Taster sessions at the Information and Reference Library

We offer sessions on a number of topics, including:

Getting Started
Mouse Skills, Keyboard Skills, Introduction to the Internet, Organising your Folders and Files.

Using the Internet
Internet Basics, Email (Hotmail, Gmail and Yahoo!), Searching the Internet.

Online Plus
Online Shopping and Banking, Research Your Family History, Homework and Study.

Social Networking
Facebook, Twitter, LinkedIn, Blogs, Instagram, WhatsApp.

Word Processing, Spreadsheets and Presentations
Word, Excel Basics, PowerPoint Basics.

Laptops, Tablets and Smartphones
Laptops, Apple iPads, iPhones, Android Tablets and phones.

Please contact the Information and Reference Library to make an appointment for one of these sessions. 

Drop-in sessions

There are also regular drop in sessions at the Information and Reference Library. No booking is required for these sessions, which offer quick fire help for IT issues. Simply turn up with your question and our friendly and knowledgeable staff will be on hand to answer it.

Drop-in session timetable

Session	Dates	Time
Digital Drop-in	First and Fourth Saturday of the month	11am to 12 noon

Taster sessions in local libraries

Bookable one-to-one sessions are also available by arrangement at your local library. These offer personalised IT help as a member of library staff sits with you to answer your questions. Please contact your local library for further details or to book a session.

Local library taster sessions

Library	Day of the month	Time	Contact
Castelnau	Saturdays by arrangement	Please enquire	020 8734 3350
East Sheen	By arrangement	Please enquire	020 8734 3337
Ham	By arrangement	Please enquire	020 8734 3354
Hampton	By arrangement	Please enquire	020 8734 3347
Hampton Hill	By arrangement	Please enquire	020 8734 3320
Hampton Wick	By arrangement	Please enquire	020 8734 3358
Kew	By arrangement	Please enquire	020 8734 3352
Reference	Monday to Friday by arrangement	Please enquire	020 8734 3308
Richmond	By arrangement	Please enquire	020 8734 3330
Teddington	By arrangement	Please enquire	020 8734 3304
Twickenham	By arrangement	Please enquire	020 8734 3340
Whitton	By arrangement	Please enquire	020 8734 3343

Digital drop-in tour

If you’d like quickfire assistance using your tablet or mobile phone, bring it along to one of our roving drop-in sessions. We’re also delighted to be working with an NHS digital care coordinator, who will be available to answer any questions you may have about the NHS App. Check the schedule for the days they’ll be on hand to assist.

No booking required, just turn up.

Digital drop-in tour timetable

Library	Date	Time	NHS App support
Castelnau	Monday 26 January 2026	10.30 to 11.30am	No
Kew	Tuesday 27 January 2026	10.30 to 11.30am	Yes
Hampton Wick	Wednesday 28 January 2026	10.30 to 11.30am	Yes
Teddington	Thursday 29 January 2026	10.30 to 11.30am	Yes
Ham	Friday 30 January 2026	10.30 to 11.30am	No

Self-learning

If you want to learn or practice on your own we recommend www.learnmyway.com. 

Learn My Way is useful for anyone without basic online skills, or for people looking to improve their existing digital knowledge. If a centre code is required, please use 1622.