If you are a British Sign Language user, you can use SignLive to contact Richmond Council through an online professional BSL interpreter from your own device.
SignLive connects deaf users with online BSL interpreters at the click of a button. SignLive can be accessed via a desktop computer or laptop with a webcam, microphone and speakers, or via an app on their smartphone or tablet. SignLive works over broadband, WiFi and 3G/4G connections.
You only need to register with SignLive once and you will be able to connect with us quickly via SignLive's Community Directory. This is a free service which is available Monday to Friday from 9am to 5pm.
Follow the steps below to access SignLive for the first time:
The interpreter will appear on the screen, usually within 40 seconds. The connection is automatically set to mute, so please enable audio once the interpreter is in sight.
Any issues encountered when using SignLive should be reported to SignLive directly.
Telephone: 03308 220822
Updated: 25 October 2019