This privacy notice applies from 25 March 2020 and will be continually reviewed.
Due to the coronavirus (COVID-19) pandemic, the UK government has implemented unprecedented measures in an attempt to reduce the spread of the virus. This notice describes how the Council may use your information to protect and assist you, and others, during the outbreak.
In furtherance of this, the Council has set up a Community Hub helpline and email address which works in partnership with other relevant Council services and the voluntary sector to assists residents who need help. It signposts the latest information and government advice, as well as other services the Council can provide.
Following official advice and guidance Council officers across our service areas are also putting plans in place and implementing them as the situation develops.
We will ask you for enough information so that we can help you. Depending on what you would like us to help you with this might include:
To provide support to help you with some or all of the following:
The lawful basis for the processing and sharing of personal data for the purposes described above will be the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018):
GDPR Art6 (1)
GDPR Art9 (2)
Data Protection Act 2018
The Council has and will continue to take note of advice and guidance from central Government and others. This includes, but is not limited to:
The Council will use the above legal bases for processing in order to help you and your family and protect your vital interests. In addition to using personal data that it already holds the Council may receive data about you from others.
This data may be used and shared by us and by the following organisations:
The Information Governance team will keep a Record of Processing Activity (ROPA) that takes place as a result of coronavirus (COVID-19) as well as recording details of any temporary Data Sharing Arrangements. These will be reviewed once government advice changes. Any specific instructions we receive about the disclosure, deletion or return of your personal data will be implemented.
The Council’s existing technical and organisational measures to protect against unauthorised or unlawful processing of your personal data and against its accidental loss, destruction or damage remain in place.
If you have any concerns or questions about how we are looking after your personal information, during the COVID-19 pandemic, please contact our Data Protection Officer at email@example.com.
Updated: 24 April 2020