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Digital Richmond

Emerging digital technologies are providing significant new opportunities for public service transformation and efficiencies.

Our new Digital and Data Strategy sets out how we will use our digital programme to help us meet our ambitions for a greener, safer and fairer borough.

Read our Digital and Data Strategy


In his foreword, Council Leader Gareth Roberts summarises the challenges ahead and how we intend to face them.

Key themes

We have focused our strategy around six key themes:

Digital inclusion

Bridging the digital divide for residents, partners and businesses, ensuring that everyone has the opportunity and skills to participate in the digital world.

Digital services

Enhancing the way that residents, partners and businesses and other members of the public interact with us through digital channels and improving the systems and processes to enable efficient and effective service delivery.


Ensuring we have a solid technology foundation that supports robust, secure and well-connected platforms to enable effective service delivery, and opportunities for innovation.

Data and insight

The tools, processes , skills and culture required to use data in safe, ethical and impactful ways, enabling us to better understand what we do currently, and informing what we do next.

Digital workforce

Enabling and supporting a digital culture, with an equipped and empowered workforce, able to deliver change and innovation in a digitally optimised workplace.

Digital place

Expanding connectivity across the borough and using smart technologies to support new insights and early prevention.

Updated: 24 April 2024

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