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Join the Community Conversation in 2021

Have you got something to say about where you live? We want to hear your views about your local area, what matters to you and your ideas about the future.

The Community Conversation

About the Community Conversation

The Community Conversation is the Council's engagement programme. It gives residents and businesses an opportunity to meet their local ward councillors via borough wide events and have their say on what matters to them locally and specific issues via a series of themed discussions. 

If you have any ideas about how we can reach residents who want to have a say online, using social media or by alternative methods. Please let us know by emailing

Current ward events

During the COVID-19 pandemic, the Council ran its local Community Conversation ward events on Zoom, giving residents and businesses the chance to come and hear from their local ward councillors and give their views on local issues. These events proved to be very popular, and while government guidance for 2021 remains uncertain we will continue to host them online this year.

We are now holding a series of dedicated discussions on the Future of our high streets and town centres.

Residents are invited to join the Council and have their say on the future of their local high street or town centre, sharing their vision and ideas in a series of virtual community engagement events, as well as to put questions to their local councillors about other key issues.

What to expect from the meeting

The format of this event is a bit different from usual and is designed to be a listening exercise, which will inform our future approach to high streets.

To start the event, you will hear briefly from your local councillor, then from a speaker who will introduce the topic of “the Future of our High Streets”. You will then be moved into smaller groups to discuss your thoughts and ideas, focusing on the following questions.

  1. How do you use your town centre/high street and has this changed as a result of the pandemic
  2. Is there anything you would like to see that might improve your town centre/high street
  3. If you don’t visit your town centre/high street often, what would help or encourage you to visit more frequently

After the discussion, there will be a chance to put questions to Councillors on other local issues.

We encourage you to have a think about the questions before the session!

Need some inspiration?

As well as thinking about what shops and hospitality you like to visit we want to hear:

  • How you move around
  • How you socialise
  • How it supports your health and wellbeing
  • The role it plays in your community.

We took to the streets around the borough, to see what people think. Watch the video on YouTube.

In May, we also put the questions to local businesses, the voluntary sector and other partners – these are some of the things they said.

By registering for the event, attendees are agreeing to the event etiquette and guidance. (pdf, 267 KB). Those who register via the links below will be sent a link to the event 24 hours and 20 minutes before each event.

Register for an event

2021 virtual sessions
Area Date Videos

North Richmond and South Richmond

Wednesday 23 June 2021 

Read minutes for 23 June (pdf, 135 KB)


Watch the video (23 June 2021, YouTube)


Tuesday 6 July 2021

Read minutes for 6 July (pdf, 177 KB)


Watch the video (6 July 2021, YouTube)

Teddington, Hampton Wick, Fulwell and Hampton Hill

Wednesday 14 July 2021

Read minutes for 14 July (pdf, 349 KB)

Watch the video (14 July 2021, YouTube)

East Sheen, Mortlake and Barnes Common

Tuesday 20 July 2021

Read minutes for 20 July (pdf, 161 KB)

Watch the video (20 July 2021, YouTube)

Hampton and Hampton North

Wednesday 15 September 2021, 6.30pm

Read minutes for 15 September (pdf, 153 KB)

Watch the video (15 September 2021, YouTube)


Thursday 23 September 2021, 6.30pm

Watch the video (23 September 2021, YouTube)

Ham, Petersham and Richmond Riverside

Thursday 30 September 2021, 6.30pm

Watch the video (30 September 2021, YouTube)

West Twickenham and South Twickenham

Tuesday 5 October 2021, 6.30pm

Watch the video (5 October 2021, YouTube)

Whitton and Heathfield

Wednesday 6 October 2021

Watch the video (6 October 2021, YouTube)

Twickenham Riverside, St Margarets and North Twickenham

Wednesday 13 October 2021

Watch the video (13 October 2021, YouTube)

The Local Plan - Community Conversations 2021 (pdf, 994 KB)

Previous events

See the 2019 Community Conversation minutes and videos

See the 2020 Community Conversation minutes and videos

Themed events

The themed Community Conversations continue in 2021 where we bring together a panel of professionals to offer guidance and information on each theme, followed by a discussion with attendees focusing on problems and solutions.

These events will include such themes as:

  • Reinvigorating the high street
  • LGBTQ+ provision in the borough
  • Domestic abuse
  • Support for unpaid carers

Further information 

For more details contact us by email at

Updated: 14 October 2021