Annual voter registration

Each year we update the electoral register by sending you a household enquiry form that you need to respond to.

Even if nothing has changed we still need to hear from you and will visit your household in person if you do not respond.

Renew your registration online

This is the quickest way to respond.

You will need the two security codes printed on your letter.

Confirm your details

How to respond

There are two security codes printed on your letter. You will need to have these to hand when you respond.

If there are no changes

If there are no changes, you can renew your registration:

  • Online
  • By text - text NOCHANGE followed by security code part 1 and 2, separated by a space, to 80212
  • By Freephone - call 0800 197 9871
  • By post - send your completed form to Electoral Services Office, York House Stable Block, Richmond Road, Twickenham, TW1 3AA
  • By email - scan and send your completed form to electoral.services@richmond.gov.uk (attach as PDF or JPEG)

If there are changes

If you need to make changes, you can tell us:

  • Online
  • By post - send your completed form to Electoral Services Office, York House Stable Block, Richmond Road, Twickenham, TW1 3AA
  • By email - scan and send your completed form to electoral.services@richmond.gov.uk (attach as PDF or JPEG)

Household visits and canvasser calling cards

Electoral registration canvassers will visit households where there has been no response to the Household Enquiry Form. Canvassers visit households across the borough to deliver voter registration forms and help residents with completing the forms if required. Our canvas staff may have paper forms with them or they may be using a tablet (a small hand held computer) and will ask you for the details so they can update the records.

These personal visits will take place during September 2018. If the canvasser calls at your address when you are not home, they will leave a calling card. 

Visits will be made at a time when you are mostly likely to be at home such as during the evenings and at weekends.

If you are not at home, a calling card will be left explaining how you can register or provide the required information.

If you still have the Household Enquiry Form, please respond to it straightaway, preferably by using one of the online, telephone or text services listed on the form. Once a response has been recorded, the canvasser will not need to call at your address again

If you do not have the Household Enquiry Form, the canvasser will call at your address again.  If you are not home when they call again, they will post the form through your letterbox. If you do not receive a reminder form please contact the Electoral Services Office.

Received an 'Invitation to Register' letter?

If you have been sent a letter inviting you to register, you can register your details online at GOV.UK.

You must also respond to the household enquiry form, as this is a legal requirement.

Frequently asked questions

If you have any questions about annual Voter registration, you may find the answer on our frequently asked questions page.

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Updated: 4 September 2018