If you disagree with a housing benefit decision please get in touch with us straightaway.
If you do not contact us within one month of the date of our letter about your housing benefit we may not be able to look at your claim again.
You can either:
Online: Make an enquiry
Telephone: 020 8891 1411
Fax: 020 8891 7934
London Borough of Richmond Upon Thames
PO Box 72385
To drop off any documents requested please come to the Civic Centre, 44 York Street, Twickenham, TW1 3BZ from 9am to 4.30pm, Monday to Friday.
Updated: 17 November 2017