Check that you should be making your claim with us.
If you are also going to claim:
Otherwise, continue to make an application to Richmond Council.
Post your completed form to:
London Borough of Richmond Upon Thames
PO Box 72385
You can also bring your completed form to the Benefits counter at the Civic Centre, 44 York Street, Twickenham, TW1 3BZ
We will need proof of your circumstances in order to assess your claim. See our proof checklist. If you don't have all the information we need at this stage, you can submit additional evidence later.
It's also important that you read our guidance on claiming benefits.
We can assist customers to make a new claim for Housing Benefit or Council Tax Reduction.
Please be aware that this service is by appointment only.
Whether you applied to us, the Jobcentre Plus or the Pension Service, we will write to let you know the decision about your claim. We may request more information from you before a decision can be made.
Updated: 23 October 2017