Voucher parking

The parking voucher scheme will be decommissioned by Saturday 31 August 2019. The Parking vouchers will be valid for the new Pay By Phone until Saturday 30 November 2019.

Parking voucher on sale here shop sign

Decommissioning of the parking voucher scheme

The voucher parking system is to be discontinued. Pay by Phone parking systems are now the most popular choice for general visitors and the company that operated the scheme has gone into administration and can no longer continue to provide the service.

  • All voucher parking signage will be changed to Pay By Phone parking signage to ensure that all affected parking spaces continue to provide short-term parking in the area. This change is expected to be implemented by Saturday 31 August 2019
  • Parking vouchers will continue to be valid in the new Pay By Phone parking bays for up to three months of the change, that is up to Saturday 30 November 2019
  • Resident visitor permits are unaffected
  • The Guidance on Parking Vouchers provided below will remain on this page until the vouchers are finally withdrawn.

If you require further information on this change, please email parkingpolicy@richmond.gov.uk

Guidance on Parking Vouchers

You can park in certain parking bays for up to 1, 2 or 4 hours, by displaying vouchers purchased from authorised outlets.

Voucher parking is only available in some Controlled Parking Zones (CPZs).

Blue Badge holders can park in voucher bays free of charge.

Where to use

Voucher parking is only available in some Community Parking Zones (CPZs).

Voucher parking areas
Zone Area
ES East Sheen
F East Twickenham
G The Alberts
J Townshend
N North-East Richmond
S St Margarets South

Visit CPZ times and boundary maps to find out the location and operational times of our voucher bays.

Make sure you check the parking sign, located close to the bay, for more information.

Where to buy

Parking vouchers can be bought from local businesses displaying the parking voucher sign.


Vouchers are sold individually, or in books of 10 for:

  • 65p each for 30 minutes
  • £1.25 each for 1 hour
  • £2.50 each for 2 hours

To stay for periods longer than 2 hours up to the maximum stay time advertised, you must display up to 2 vouchers side by side as shown in the table below.

Types of vouchers to use
Time Type of voucher
Up to 30 mins 1 x 65p voucher
Up to 1 hour 1 x £1.25 voucher
Up to 2 hours 1 x £2.50 voucher
Up to 3 hours 1 x £2.50 voucher and 1 x 65p voucher
Up to 4 hours 2 x £2.50 vouchers

How to use

When you arrive at the voucher parking bay, you must check the parking sign to find out the maximum stay and tariff. Visitor parking spaces allow for a maximum of either 2 or 4 hours stay.

Follow these steps:

  1. Validate the voucher by scratch off the relevant day, month, date, hour and minutes (to the next five minutes)
  2. Fold the top edge of the voucher
  3. Hang inside the window nearest the kerb
  4. Close the window firmly with the front of the voucher facing outward so that the details can be seen clearly
  5. Display 1 or 2 vouchers (identically marked)

Incorrect use

If you do not display a validated voucher correctly, you may be at risk of a Penalty Charge Notice (PCN).

It is an offence to:

  • Fail to display a clearly scratched voucher or to scratch out more than five areas;
  • Display further vouchers once your selected parking period has commenced;
  • Park for longer than the maximum time limit or to overstay the period of time purchased;
  • Indicate an incorrect time when the vehicle is first parked; and
  • Return to the same parking space within one hour of leaving.

Updated: 26 June 2019