I need help paying my bills
There are several council and community schemes that can help if you are struggling to pay your bills.
Please remember, if you are unable to work as a result of testing positive for Coronavirus, or have been told to self-isolate by the NHS, you might be eligible for a one-off £500 payment.
COVID-19 Hardship Fund
This is a temporary fund, made available by us, to assist households with children who have been affected by the COVID-19 situation, have had their normal income disrupted and have had to claim Universal Credit. The fund can help households by providing support with groceries in the form of supermarket vouchers.
- Find out more about the COVID-19 Hardship Fund
- Call 020 8871 6555
If you are struggling to heat your home, there are grants and discounts available – including the Coldbusters Grant.
- Find out more about heating grants
- Call 020 8891 1411
This is financial help and support to help those eligible to adapt their home.
- Find out more about housing grants
- Call 020 8891 7436
Richmond Parish Lands Charity
Can provide grants to residents in TW9, TW10, SW13 & SW14.
- Find out more about Richmond Parish Lands Charity
- Call 020 8948 5701
The Barnes Fund
Support with utility bills, such as gas, water or electricity. Must be in the Barnes Fund catchment area and must have a referral from an agency e.g. Richmond AID.
- Find out more about The Barnes Fund
- Call 07484 146 802
The Hampton Fund
Can help with fuel grants and essential household items. You must also live in their area of benefit - Hampton, Hampton Hill, Hampton Wick, Teddington, Twickenham and Whitton.
- Find out more about the Hampton Fund
- Call 020 8941 7866
They provide support for disabled people, people with long term health conditions and carers. They can provide advice and support on issues including housing, social care, mobility, transport, education and training. They can also provide support on benefits and form filling, general money advice – including debt.
- Find out more about Richmond AID
- Call 020 8831 6464
Age UK Richmond
They provide specialist welfare benefits and financial support service for older people- advising them on the types of benefits and grants available to them, support to fill out the applications and making applications on their behalf if necessary. Follow through to award to ensure best chance of success. Home visits offered, if needed.
- Find out more about Age UK Richmond
- Call 020 8878 3073
Citizens Advice Richmond
Provide specialist advice on a range of issues such as claiming benefits, employment issues, housing, immigration, debt, tax, advice for EU citizens etc. Offer hardship grants on behalf of other local funders and food vouchers.
- Find out more about Citizens Advice Richmond
- For help with claiming Universal Credit contact the Help to Claim service
- Use their online benefits calculator
- Call 0808 278 7873
Can provide specialist, holistic advice for those struggling with debt or money issues.
- Find out more about Crosslight Advice
- Call 020 7052 0318
Updated: 14 April 2021