The safety and wellbeing of residents and our staff is always our priority. We are actively monitoring the coronavirus (COVID-19) situation and are taking steps to keep our communities and staff safe.
The below outlines the current situation regarding the impact on local services following the Government's announcement regarding the new London restrictions from Wednesday 2 December 2020.
Orleans House Gallery will reopen from Wednesday 2 December. People should be encouraged to check the website for latest updates about the gallery.
Our health and adult social care services department have been working in partnership with care providers across the borough to ensure that relevant steps are being taken to minimise the risks of the virus for both staff and residents.
All youth centres in the borough, including Heatham, Ham and Whitton are open for targeted. Children’s Centres will remain open on a limit basis only.
Our day centres remain open.
The Civic Centre is currently open for limited services only, you can book a face-to-face appointment only where enquiries cannot be resolved online or by phone. Go to: www.richmond.gov.uk or call: 020 8891 1411.
Please continue to access services online if you can, or contact services by telephone:
Following the Government guidance, all public events held on Council premises or property will unfortunately be cancelled or postponed. More information on events.
Check how housing services are currently affected.
From Wednesday 2 December, in line with Government guidance, a number of local libraries will be open for 15-minute browsing and click and collect services. In addition, the Home Delivery and online services will continue.
Please check our Libraries pages for further information.
All our parks and open spaces will remain open. From Wednesday 2 December, tennis courts and outdoor gyms will be reopened.
See details of service changes due to the coronavirus outbreak.
Further to Government announcements on the easing of some lockdown restrictions, Richmond Register Office has partially reopened.
Deaths will continue to be registered by telephone. Admission to the office will be by appointment only. Please see information regarding how to register a death during the coronavirus pandemic.
Schools will remain open. Please see Achieving for Children for the latest information.
The Council and Achieving for Children (AfC) are working closely with children with special educational needs, disabilities and complex health conditions and their families. More information.
Sports facilities will be reopened from Wednesday 2 December, inline with Government guidance. This included Pools on the Park, Teddington Pools, sports pitches, tennis courts.
The Council and Transport for London (TfL) have made a number of changes in response to the COVID-19 pandemic, including making it compulsory to wear a face mask on all public transport.
Townmead Road Waste and Recycling Centre remains open. You now need to book in advance.
Up to: Local services update
Updated: 26 November 2020