My Account

Find information on coronavirus (COVID-19) in accessible formats and alternative languages on this page. We've also linked to Government websites to help different groups in the community understand how to stay safe.

Coronavirus information in easy-read format, large text and infographics

Essential British Sign Language (BSL) advice from the NHS and Government

SignHealth support lines

Main office

Text: 07966 976749
Call: 020 3947 2600

Mental Health Support

Crisis Text Service
Text DEAF to 85258

Essential advice from the NHS and Government for blind/partially sighted residents

Listen to Government information about test and trace.

Listen to PHE hand hygiene radio advert (WAV).

The RNIB’s radio station Connect Radio broadcasts live daily shows providing coronavirus (COVID-19) daily updates from the Government.

General information, advice and resource is also available from the Royal National Institute of Blind People (RNIB).

Braille posters can be ordered from Public Health England by emailing

RNIB support lines

Telephone: 0303 123 9999 (weekdays from 8am to 8pm and Saturdays 9am to 1pm)

Helpline and resources for Deafblind residents during coronavirus (COVID-19) pandemic


Telephone: 0800 132 320 (Monday to Friday 9am to 5pm)
Text: 07950 008870

For advice, information and resources go to DeafBlind and coronavirus advice.

Essential advice from the NHS and Government for people with learning disabilities

Advice, information and resources are available from Mencap for people with a learning disability, their families and for support workers

If you need information or advice you can contact the Mencap helpline on 0808 808 1111 or by emailing Alternatively, you can have a chat with the online Mencap community.

An easy to read guide on coronavirus is also available from Public Health England.

Public Health England leaflets in additional languages

Public Health England has produced information leaflets about coronavirus in a range of different languages.

Stay at home guidance for households with possible coronavirus (COVID-19) infection

Languages available:

Doctors of the World have also produced NHS COVID-19 advice in 44 languages including Albanian, Dari, French, Pashto, Punjabi, Mandarin, Polish, Urdu, Arabic, Spanish and Farsi. These have been collated in partnership with the Red Cross.

Additional information: languages

COVID-19 Scam and Fraud Information by K International

Information and advice on how to protect yourself from scams and fraud, including scams to look out for.

Women's Aid - COVID-19 information

Safety and support information for survivors and family, friends and community members, available in different languages.

COVID-19 Parenting

Advice and tip sheets for parents and families, available in different languages.

Updated: 30 December 2021

Stay up to date! Make sure you subscribe to our email updates.