Join the garden waste scheme or renew your subscription

Use this online form to subscribe to our fortnightly garden recycling bin collection service or to renew your existing contract.

Before you start

Check that you have read all the guidance about this service.

You must have one of our council bins (green wheelie bin with blue lid) in order to join this scheme. You can buy a bin using this form, if you don’t already have one.

Renewals

This year, the renewal cycle has been moved back two months. Contracts will run from 1 November 2018 to 31 October 2019. 

Existing customers

If you are an existing contract holder you can renew now. You will get two months free collections over the summer.

New customers

Your contract will run from 1 November 2018 to 31 October 2019, but you will receive a sticker within 10 working days. You can begin using the service as soon as you have your sticker. 

You must purchase a Richmond garden waste bin, if you do not already have one.

You will need

This process requires an online payment.

What happens next

New customers

You will receive your new bin and sticker, within 10 working days. The sticker shows the collection crews that you are eligible for this service. If you do not have a sticker on your bin, contact wasteandrecycling@richmond.gov.uk or telephone 020 8891 1411.

Existing customers renewing a contract

Once your garden waste collection payment is successful, we will send you a garden waste recycling sticker. Please follow the instructions and attach it to the side of your green garden waste bin. This lets our collection crews know that you are eligible for this service.

The crews will not collect from bins with out of date or missing collection stickers.

Cancelling your contract

Refunds are not offered for early cancellation of your contract.

If you change your mind a refund will be considered within three working days of purchasing collections. Contact wasteandrecycling@richmond.gov.uk or telephone 020 8891 1411.

Start my request

Medium - This form usually takes a few minutes to complete.

Updated: 17 August 2018