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What sports services are reopening and when

COVID-19: Sports update - November 2021

We are currently following step 4 of the government roadmap. We are also following industry guidance and adopting a cautious approach to the reopening of services.

View the step 4 changes that will be taking place in our sport and fitness centres.

Reduced capacity

Each facility area will reopen with a reduced operating capacity to enable us to comply with social distancing and ensure the safety of both customers and staff.

Visiting us 

All attendances must be booked in advance either online, via the App or by phone and may be done so up to seven days in advance. From Monday 26 July onwards gym sessions will no longer need to be pre-booked.

Also, ensure you have read our What you need to know before you visit our sports centres guidance.

All of our sports and fitness centres will be operating NHS Test and Trace, as per government legislation. When visiting our centres, we encourage you to scan the NHS QR code and you will be asked to provide your name and contact details so you can be notified if you have been exposed to the virus. 

Service areas that have reopened

Unless stated, all other areas remain closed. For your safety, capacity restrictions are in place.

Pools on the Park
Facility areas reopened Pre-bookable activities
Outdoor pool only 

Lane swimming only

Summer Swim & Stay sessions available to book from Monday 26 July onwards (allowing restricted use of outdoor pool & grounds)
Main pool Lane swimming, family sessions, swimming lessons
Teaching pool Family sessions, swimming lessons
Gym No need to pre-book, please attend at a time of your choice
Indoor cycling (classes held in a marquee, accessed from a side gate next to the cafe) Pre-booked cycling sessions only
Studio Pre-booked group exercise classes only
Cafe Sisi Open for both takeaway and eat-in food and drink. Cafe customers will need to register (for Track and Trace) if they wish to consume food and drink on site.
Teddington Pools and Fitness Centre
Facility areas reopened Pre-bookable activities
Main pool Lane swimming, family sessions, swimming lessons
Learner pool Family sessions, swimming lessons
Hydrotherapy pool Pre-booked hydro sessions - for people who require supported exercise as part of a rehabilitation programme. General swimming is not permitted.
Gym No need to pre-book, please attend at a time of your choice
Spin studio Pre-booked spin classes only
Studio Pre-booked group exercise classes only
Shene Sports and Fitness Centre
Facility areas reopened Pre-bookable activities
All weather pitch Existing block bookings with pre-booked pitch hire only
Gym No need to pre-book, please attend at a time of your choice
Studios Pre-booked group exercise and indoor cycling classes only
Sports hall Pre-booked activities only
Whitton Sports and Fitness Centre
Facility areas reopened Pre-bookable activities
3G pitch at Lincoln Field Pre-booked casual and block bookings only
Sports hall Pre-booked casual and block bookings only
Junior programme Pre-booked courses and sessions only
Netball and tennis (outside on MUGA) Pre-booked sessions at weekends only
Teddington Sports Centre
Facility areas reopened Pre-bookable activities
Sports hall Pre-booked casual and block bookings only
All weather pitch Pre-booked casual and block bookings only
Beach volleyball courts Pre-booked court hire only
Tennis courts Pre-booked court hire only
Squash courts  Pre-booked court hire only
Junior programme  Pre-booked session and course places only

Hampton, Whitton, Teddington and Shene Sports and Fitness Centres

We are continuing to work with the schools to understand the detail of their revised operating model and agree a safe and secure way to be able to reopen all of the Sport and Fitness Centres facilities as soon as possible.

Swim school update

View current Swim School information.

NPLQ (National Pool Lifeguard qualification)

These training courses are currently on hold and will resume later in the year. If you would like to register your interest in attending the next course, please email leisure@richmond.gov.uk.

Facilities and activities not available yet

The following facilities and activities remain closed or suspended and we hope to reopen these as soon as its safe to do so:

  • Health Suite at Pools on the Park
  • Outdoor grounds at Pools on the Park, except for pre-booked Summer Swim & Stay sessions
  • Viewing galleries at both Pools on the Park and Teddington Pools and Fitness Centre
  • Adult courses at Sports and Fitness Centres
  • Junior courses at Hampton and Shene Sports and Fitness Centres
  • Children's Birthday Parties
  • NPLQ Training

Updated: 30 November 2021