Older Persons' Freedom Pass scheme

The Freedom Pass for older people gives free travel on most of London’s transport services 24 hours a day.

• See also: Disabled Persons Freedom Pass

COVID-19 update

There have been some temporary changes to the Freedom Pass Scheme due to COVID-19. Find out more on the London Councils website.

Eligibility

You can apply for the Older Persons Freedom Pass if you meet the age criteria and your sole or principal residence is in the London Borough of Richmond upon Thames.

Check your eligibility

60+ London Oyster Photocard

The 60+ London Oyster Photocard is available to London residents aged 60 or over, who do not yet qualify for an Older Persons Freedom Pass. A £20 application fee applies.

Find out more and apply on the TfL website.

Entitlements

The Older Person’s freedom pass entitles pass holders to free travel on most of London’s transport services 24 hours a day:

• Free travel on London’s underground, buses, docklands light railway and trams at all times.
• Free travel on the following London Overground networks 24 hours a day:
  • Stratford to Richmond
  • Willesden Junction to Clapham Junction
  • Euston to Watford Junction, and
  • Gospel Oak to Barking

Restrictions

Restricted travel is permitted on the following services:

• Free travel on local bus services in England outside London from 9.30am to 11pm Monday to Friday and all day at weekends and on public holidays.
• Free travel on National Rail in standard accommodation on most local rail services from 9.30 am to 4.30am the following morning, Mondays to Fridays, plus all day at weekends and on public holidays.

How to apply

You can apply for the Older Persons Freedom Pass online at www.freedompass.org. The website also gives further details about the scheme including the documents you will need for your application.

You can also call the Freedom Pass Helpline on 0300 330 1433 Monday to Saturday, 8am to 6pm.

Replacement passes

Existing Freedom Pass holders who lose or damage their cards will be charged £12 for replacements.

Online

You can request a replacement pass online. If you already have an account you can log in, pay the replacement fee and request a replacement in your account. If you do not have an account you can create one.

By telephone

Contact the Freedom Pass Helpline on 0300 330 1433, Monday to Saturday from 8am to 6pm.

By email

Email info@freedompass.org to request a replacement pass.

What happens next

Once payment has been received and confirmed you should expect to receive your replacement Freedom Pass in the post in three to ten working days.

If you find a pass you have previously lost, it will no longer work. Please send it to the following address:

FREEPOST
FREEDOM PASS RETURNS (No stamp required).

You are not allowed to hold more than one concessionary pass at any one time. Only use the most recently obtained pass and return any others.

Renewing your pass

The Older Person’s Freedom Pass scheme is managed by London Councils. Visit the London Council’s Freedom Pass website or contact them by telephone on 0300 330 1433 to find out how to renew your pass.

More information

For further information about the Freedom Pass Scheme visit www.freedompass.org.

The Freedom Pass is paid for by your local council and the scheme is managed by London Councils on behalf of the London boroughs.