How to apply for a Blue Badge
For new applications, the quickest and easiest way is to apply online.
Before you start
Before you complete your application you will need:
- A recent passport style photograph (can be uploaded via online form)
- Proof of address
- Proof of eligibility
- National Insurance number
Read our application checklist for more details about what you will need.
You can apply online or on paper through the application form. We will assess your application and, if you qualify for a pass, your Blue Badge will be posted directly to you.
Equalities Act 2010: should you require a reasonable adjustment or assistance to complete an application for a Blue Badge, please call 020 8831 6096.
When you complete your online application you will also need to upload the following documents:
- Proof of address (Driving Licence not accepted)
- Proof of ID
- Proof of eligibility (where required)
- A recent passport style photograph
To make a paper application download our Blue Badge application pack. (You can also read our Personal Information Policy).
If you have any questions about the form, need help completing or if you would like a hard copy sent to you please call 020 8831 6312 or email AccessibleTransport@richmond.gov.uk.
Please return the completed application form with all the relevant documents to:
Supported Travel Team
44 York Street
Make sure you use the correct postage when sending in your application so it is not delayed. If you are unsure how much postage you require, have your envelope weighed at a Post Office.
If posting documentation please only send copies of the required proofs, not originals. If you send originals you will be responsible for collecting them from us.
You will need to pay a £10 fee if your Blue Badge application is approved.
You can send us a cheque or postal order made payable to ‘LBRUT’ along with the other documents listed above. We will only cash the cheque or postal order if your application is approved.
You can also choose to pay by card over the phone, once your application has been approved.
What happens next
We will contact you within 4 weeks from when you submit your application to:
- Tell you your application has been successful;
- Ask you to attend a Mobility Assessment; or
- ask you to provide you further documentation.
If you are turned down for the scheme, you have a right to appeal. The appeals procedure (pdf, 89 KB) outlines the two stages of appeal.
In a stage one appeal you are invited to provide further medical evidence and an appeal statement to explain why you believe yourself to be eligible for the scheme. If unsuccessful at stage one appeal, the refusal letter will offer you the option to progress your appeal in writing to the Assistant Director of Resources should you feel that any issues remain that have not been addressed previously at the Stage 1 appeal.
If you need to renew your Badge because it is due to expire, you can complete the online form or call us on 020 8831 6096 for a paper application form. This
should be done 6 to 8 weeks before the expiry date.
Updated: 16 August 2022