Energy rebate payments

To help with rising energy costs, the Government announced that eligible households in Council Tax bands A-D (or in band E and qualifying for the disabled band reduction) will receive a one-off £150 'energy rebate payment' which will not have to be repaid. 

View the Government energy rebate flyer (pdf, 119 KB)

When the payments will be made

An online application process will open by the end of May 2022 for non-Direct Debit payers.

Once the application process is open you will need to apply though our website. Please keep checking this page for regular updates and more information about how and when you will be able to apply. 

In addition we will be writing throughout June to all non-Direct Debit payers who are eligible inviting you to apply.

We understand that this money is important and that those eligible will want their £150 quickly. Please note we have around 37,000 individual band A-D energy rebate payments to make and this will take time so please bear with us.

We urge residents not to email or telephone to ask about the energy rebate at this time as this will impact on our ability to make these important payments as quickly as we can.

Rebate schedule for Direct Debit payers

Normal Council Tax Direct Debit collection date	Payments issued	Estimated date appearing in bank accounts
1 April 2022	19 April 2022	27 April 2022
18th (19th for April due to Easter bank holiday)	27 April 2022	29 April to 2 May 2022

In taking receipt of this payment you are doing so on behalf of all occupants of the property.

Richmond Council reserves the right to reclaim any payments made if incorrectly awarded.

How the rebate will appear in your account

Energy rebate payments will appear on your bank statement as from 'LB Richmond'.

Energy Rebate Discretionary Scheme

The Government has also provided additional discretionary funding to all Local Authorities to support households who are in need but are not eligible for the mandatory scheme.

We are in the process of designing a scheme for this purpose which will then need to be agreed by Members before being offered to local residents. We do not anticipate that this scheme will be ready until mid to late June as the current priority is making payments under the mandatory scheme to the 55,000 bands A-D households in Richmond (combined Direct Debit payers and non-Direct Debit payers).

Once the discretionary scheme has been finalised and agreed, details of how to apply and the eligibility criteria will be published on this page.​

Frequently asked questions

Read our frequently asked questions about the energy rebate payment.

Scam warning

We will not telephone non-Direct Debit payers to ask for bank details. Please do not provide your bank details over the phone.

Contact

For any enquiries regarding the energy rebate, email energyrebate@richmond.gov.uk.